W5: Neglected Care: Decades of investigations into the long-term care industry
For nearly two decades, groundbreaking W5 investigations have shone a light on the failings of Canada’s long-term care system. From staff-to-resident abuse, resident-to-resident abuse, sexual assault, homicide, substandard care and staffing; we have shared the stories of victims, their families, and held institutions and governments accountable. We have championed the need for change.
Camille Parent told us how a hidden camera he installed caught confused nursing home residents walking into his mother’s room and rifling through her belongings; and the shocking images captured a personal support worker (PSW) aggressively trying to force the 84-year-old out of bed, while on another occasion, a PSW took a feces smeared cloth and shook it near the frail senior’s face.
Gaylord McAlpine and his sister Pat shared how their mom had been sexually assaulted by a resident in the nursing home, and how she was not alone in suffering this abuse.
Frank Piccolo’s family described to W5 how the immobile senior, suffering from Parkinson’s disease and dementia, was repeatedly hit over the head with a wooden activity board. Staff found him slumped over in his wheelchair, covered in blood. His attacker, another resident, was found nearby washing Frank’s blood from her hands.
And Lori Dekervor believes a lack of adequate care in a Toronto nursing home led to the hospitalization of her dad Arthur Ross Jones and the discovery of a massive gaping wound on his lower back that had turned septic. Dekervor says it was laced with feces.
Over the years, many families have approached W5 with claims of neglected care; maggots in wounds, repeated falls that weren’t stopped, and attacks by employees on residents. Staff have also shared the abuse they suffered at the hands of seniors in the throes of dementia.
And when the story of the pandemic is told, the huge tragedy will be how society let down the elderly. How provincial governments turned a blind eye for decades to problems plaguing long-term care. How, despite inquests, inquiries and coroners’ reports, recommendations for change have been largely ignored.
On April 26, 2021, Ontario introduced legislation to strengthen health workforce accountability and to implement a regulatory model for the province’s PSWs. Ontario is also promising further action, following a damning report by an independent commission over the failings of the government to protect LTC residents and staff during the pandemic.
Watch our 14 investigations going back to 2004 above, and read the story behind the stories and comb through exclusive data and legal documents on our dedicated W5: Neglected Care page.
If you or a loved one have a story about a long-term care facility, we want to hear from you.
CTVNews.ca Top Stories
'Happy tears' of victim's sister after prison attack on serial killer Robert Pickton
Cynthia Cardinal said she was 'overwhelmed' with happiness when she received a text message on Monday with the news that serial killer Robert Pickton, who murdered her sister, was attacked in prison. She called it 'karma.'
DEVELOPING Republican National Committee in Washington evacuated after blood vials received in package
The headquarters of the Republican National Committee in Washington, D.C., was briefly evacuated on Wednesday morning after a suspicious package containing two vials of blood was delivered to the building, the police said.
Fish oil supplements may raise risk of stroke, heart issues, study suggests
As an excellent source of heart-healthy omega-3 fatty acids, daily fish oil supplements are a popular way to keep the risk of cardiovascular disease at bay.
Woman found dead in Lake Ontario in 2017 matches identity of missing person in Switzerland
Genetic genealogy has helped Toronto police identify a woman who was found dead in Lake Ontario in 2017.
Montreal photographer captures dramatic Canada goose vs. fox fight on video
A Montreal photographer captured the moment a Canada goose defended itself from a fox at the Botanical Garden.
Interpol says more than 1,500 stolen Canadian vehicles identified since February
Interpol says more than 200 stolen Canadian vehicles have been found each week across the globe since February.
Thunderstorms with tornado risk in some areas in Ontario, snow elsewhere in Canada
Canadians can expect a mixed bag of weather, with forecasts warning of thunderstorms, heavy rain and snow in some areas across western Canada.
opinion Biden steals debate issue from Trump campaign, makes it his own
Donald Trump had spent weeks needling U.S. President Joe Biden for his refusal to commit to a debate. But Washington political columnist Eric Ham describes how in one fell swoop, Biden ingeniously stole the issue from the Trump campaign and made it his own.
'All hell broke loose': Passengers on Singapore Airlines flight describe nightmare at 37,000 feet
Passengers on a Singapore Airlines flight hit by severe turbulence on Tuesday described a sudden, dramatic drop as 'all hell broke loose' on board the Boeing airliner carrying 229 passengers and crew.
Local Spotlight
Montreal photographer captures dramatic Canada goose vs. fox fight on video
A Montreal photographer captured the moment a Canada goose defended itself from a fox at the Botanical Garden.
Beyond books: Halifax libraries lends instruments, sports equipment, memory kits and more
Public libraries in Atlantic Canada are now lending a broader range of items.
'A special bird': The unbreakable bond between purple martins and humans
Flashes of purple darting across the sky mixed with the serenading sound of songs will be noticed more with spring in full force in Manitoba.
7-year-old Pokémon prodigy heading to Hawaii for world championship tournament
Catching 'em all with impressive speed, a 7-year-old boy from Windsor, Ont. who only started his competitive Pokémon journey seven months ago has already levelled up to compete at a world championship level.
VIDEO Born without front legs, this dog has been inspiring the world for 3 years: Dresden farm owner
A sanctuary dedicated to animals with disabilities is celebrating the third birthday of one of its most popular residents.
From DVDs to rehearsals: Halifax theatre company transforms Video Difference building into arts hub
2b Theatre recently moved into the old Video Difference building, seeking to transform it into an artistic hub, meeting space, and temporary housing unit for visiting performers in Halifax.
'Another pair of eyes watching over me:' How a B.C. woman's service dog saved her from drowning
A B.C. woman says her service dog pulled her from a lake moments before she had a seizure, saving her life.
Starbucks fan on decades-long journey to visit every store in the world
A Starbucks fan — whose name is Winter — is visiting Canada on a purposeful journey that began with a random idea at one of the coffee chain's stores in Texas.
'Sacred work': Sask. First Nation learning how to conduct its own underground searches
Members of Piapot First Nation, students from the University of Winnipeg and various other professionals are learning new techniques that will hopefully be used for ground searches of potential unmarked grave sites in the future.