Meta working on Instagram access issues reported by users

This Friday, Aug. 23, 2019 photo shows the Instagram app icon on the screen of a mobile device in New York. (AP Photo/Jenny Kane, file)

Meta Platforms Inc on Thursday said it was working on restoring Instagram, after thousands of users reported issues with accessing the image-sharing platform.

At its peak, more than 6,600 users reported issues with Instagram on Downdetector.com, which collates status reports on outages from sources including user-submitted errors. The outage may be affecting a larger number of users.

According to the website, 84% of reports flagged trouble with accessing the Instagram mobile application.

"We're aware that some people are having trouble accessing Instagram," Meta said in a statement.

"We're working to get things back to normal as quickly as possible and we apologize for any inconvenience."

(Reporting by Eva Mathews and Akash Sriram in Bengaluru; Editing by Devika Syamnath)

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Health

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Sci-Tech

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Entertainment

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Lifestyle

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Calgary

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Montreal

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Edmonton

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Atlantic

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Winnipeg

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Regina

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Kitchener

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Saskatoon

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Northern Ontario

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London

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Barrie

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Windsor

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Vancouver Island

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Kelowna

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Lethbridge

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Sault Ste. Marie

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N.L.

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NEW THIS MORNING | The pros and cons of discussing mental health issues in the workplace

NEW THIS MORNING The pros and cons of discussing mental health issues in the workplace