Ottawa's new rules for tow truck industry includes flat rates and licence requirements for operators

Report recommends city licence tow trucks In response to complaints about drivers being gouged or intimidated by tow truck companies, a new report recommends the city implement a new licencing regime. CTV's Dave Charbonneau reports.

OTTAWA — A new licensing regime is being imposed on Ottawa's tow truck industry.

Council approved a new business licensing regime and regulations governing towing services, aimed at enhancing consumer protection and public safety.

Under the new bylaw, all towing companies operating in Ottawa will need to:

The city says to obtain a licence to operate in Ottawa, drivers would have to provide proof of a good driving record and a police check. Towing companies will have to provide proof of insurance, valid registration and details of all their drivers and vehicles.

Storage facilities will have to operate at least from 8 a.m. to 6 p.m. seven days a week.