Grandparents killed in wrong-way crash on Hwy. 401 identified
A 60-year-old man and a 55-year-old woman killed in a wrong-way crash on Highway 401 earlier this week have been identified by the Consulate General of India in Toronto.
When Tara Vanderloo's employees are mulling leaving her enterprise software company, she wants to be one of the first people they tell -- and to hear their unvarnished reasons why.
"I know people get called by recruiters, so I've asked the question: 'who are you talking to or what type of organizations?"' said the chief experience officer at Sensei Labs in Toronto.
"Have you had any thoughts or are you questioning why you want to be here?"
Vanderloo poses the questions in one-on-one meetings she and other staff periodically have with the company's workforce of roughly 70.
The discussions, which some companies call "stay interviews," are designed to collect feedback from employees and are aimed at learning what the company can do to retain valued team members and keep them happy.
Some companies have been hosting such meetings for years, but many more adopted the practice over the course of the COVID-19 pandemic as the health crisis caused workers to rethink their careers or seek more flexibility, advancement or support from their employers.
Sensei Labs adopted engagement interviews in late 2021, when companies saw millions of people worldwide leave their jobs in what economists and businesses branded "The Great Resignation."
"It was substantial, and it was concerning for us because it's hard to hire great people and we don't want to lose them, so the first thing we did is we addressed it head on," recalled Vanderloo.
A companywide meeting was called to discuss the labour market changes afoot, and team leads -- Sensei Labs doesn't use the term managers -- followed up one-on-one to learn about employee happiness in more detail.
Despite a softening job market and suggestions that negotiating power has tipped back in favour of employers, Sensei Labs has kept up with the practice and a quarterly happiness survey.
The survey asks workers whether the company lives up to its values and "would you recommend Sensei as a place of employment to others?"
Sensei Labs has a near perfect score for people who would recommend it, but staff still have wants, particularly around flexibility.
That's part of why Sensei Labs has eschewed formal return-to-office requirements. The company has space staff can use but no rules on how often staff must use it for work.
It also piloted a four-day work week that has been expanded because the happiness survey and chats with staff have shown it's a hit.
"Their language was like, 'this has changed my life,"' said Vanderloo. "If you have kids, it just makes things easier to get all your chores done or doctors' appointments or focus on your hobbies or whatever you want to do."
Sensei won't green light every ask, Vanderloo cautioned.
"It's not like the sky is the limit," she said.
"If it's not something we can implement, we're very open about it."
Chief people and culture officer Michelle Brooks has done "engagement interviews" twice with the 200 staff at Toronto cybersecurity firm Security Compass.
They started the interviews a few years ago because they wanted to build on data they were already collecting by measuring engagement, which they thought would help indicate whether people intend to stick around.
The goal isn't to prevent everyone from leaving but to ensure the company couldn't have done something simple to prevent the departure of high performers.
"Some level of turnover is healthy," said Brooks. "We only want them to stay as long as they want to be here and they've having their needs met just like in a relationship... We don't want to lock people in."
The interviews Brooks has done so far have yielded valuable insights. For example, she learned that some workers aren't necessarily seeking a promotion. They just want more responsibilities, opportunities to learn and even the ability to go to a conference.
Jenna Hammond, an Ontario woman working for a Norwegian biotech company, used a stay interview, which her company calls a "touchpoint," to ask for a better employment arrangement.
Hammond was hired as a sole proprietor on a six-month contract with no benefits. She took the job because it was a way back to working after 15 years raising kids.
"I really needed financial stability and financial independence and being on contract just wasn't ideal," she said.
When the chief executive of the company asked her what it would take to get her to stay in a touchpoint, she told him and ended up being made a full-time employee with benefits.
Her company repeats these meetings every quarter and does a more fulsome one each January that can last up to 3.5 hours.
In her last meeting, Hammond asked the company to cover cleaning services for her home, which she said would help with work-life balance. They declined but offered her Fridays off this summer to help her juggle responsibilities.
"The worst thing that they were going to say to me was no, but I found that if I didn't ask, I wouldn't receive," she said.
Jennifer Hargreaves, who runs Tellent, an organization that helps women find flexible work opportunities, believes every company should be having open conversations to hear about employee needs on a regular basis, but warned the process can also be a "double-edged sword" for staff.
"The huge benefit to doing it is obviously you can get what you want" she said.
"But there's this fear that if I ask them and they say no, they're going to know I'm unhappy, so then I might get punished for it right down the road."
She encourages employees asked to complete such interviews to step back and think about they want and what is most important to them before coming up with an ask that is focused, specific and realistic.
But even more important to the process, she said, is employers willing to be transparent with staff and make changes based on what they hear.
"Candidates and employees are getting really tired of a lot of talk with no action," she said.
"People need to see things backed up. If not, they know how much opportunity is out there."
-------
This report by The Canadian Press was first published May 29, 2023.
A 60-year-old man and a 55-year-old woman killed in a wrong-way crash on Highway 401 earlier this week have been identified by the Consulate General of India in Toronto.
Three people have been arrested and charged in the killing of B.C. Sikh activist Hardeep Singh Nijjar – as authorities continue investigating potential connections to the Indian government.
Pius Suter scored with 1:39 left and the Vancouver Canucks advanced to the second round of the NHL playoffs with a 1-0 victory over the Nashville Predators on Friday night in Game 6.
TD Bank Group could be hit with more severe penalties than previously expected, says a banking analyst after a report that the investigation it faces in the U.S. is tied to laundering illicit fentanyl profits.
A Quebec man who pleaded guilty to threatening Prime Minister Justin Trudeau and Premier François Legault has been sentenced to 20 months in jail.
RCMP say human remains found in a rural area in central Saskatchewan may have been there for a decade or more.
A source close to singer Britney Spears tells CNN that the pop star is 'home and safe' after she had a 'major fight' with her boyfriend on Wednesday night at the Chateau Marmont in West Hollywood.
As Wegovy becomes available to Canadians starting Monday, a medical expert is cautioning patients wanting to use the drug to lose weight that no medication is a ''magic bullet,' and the new medication is meant particularly for people who meet certain criteria related to obesity and weight.
Drew Carey took over as host of 'The Price Is Right' and hopes he’s there for life. 'I'm not going anywhere,' he told 'Entertainment Tonight' of the job he took over from longtime host Bob Barker in 2007.
Alberta Ballet's double-bill production of 'Der Wolf' and 'The Rite of Spring' marks not only its final show of the season, but the last production for twin sisters Alexandra and Jennifer Gibson.
A British Columbia mayor has been censured by city council – stripping him of his travel and lobbying budgets and removing him from city committees – for allegedly distributing a book that questions the history of Indigenous residential schools in Canada.
Three men in Quebec from the same family have fathered more than 600 children.
A group of SaskPower workers recently received special recognition at the legislature – for their efforts in repairing one of Saskatchewan's largest power plants after it was knocked offline for months following a serious flood last summer.
A police officer on Montreal's South Shore anonymously donated a kidney that wound up drastically changing the life of a schoolteacher living on dialysis.
Since 1932, Montreal's Henri Henri has been filled to the brim with every possible kind of hat, from newsboy caps to feathered fedoras.
Police in Oak Bay, B.C., had to close a stretch of road Sunday to help an elephant seal named Emerson get safely back into the water.
Out of more than 9,000 entries from over 2,000 breweries in 50 countries, a handful of B.C. brews landed on the podium at the World Beer Cup this week.
Raneem, 10, lives with a neurological condition and liver disease and needs Cholbam, a medication, for a longer and healthier life.