City of Regina launches new service reporting dashboard

The City of Regina has launched a new service reporting dashboard. (https://regina.clearpointstrategy.ca/)

The City of Regina is introducing a new tool meant to give residents an idea on how the city’s performing and delivering on its services.

The public “Service Dashboard” is designed to track the city’s performance “key metrics,” including the number and speed of building permits, park maintenance, waste pickup and waste management.

“The service dashboard marks an important step in how we share information with residents about service delivery, from strong results to areas for improvement,” interim city manager Jim Nicol said in a Wednesday news release.

“The dashboard will evolve over time alongside our efforts to better meet the needs of residents.”

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The city explained that key performance indicators and service statistics will display whether the city is meeting expected standards on timeliness, reliability and safety.

“The city has long shared performance data through multiple reporting sources, such as Annual Reports, updated master plans and more,” the city wrote.

“By introducing the new service dashboard, the City brings these insights together in one centralized location, making it easier for residents to find, understand and compare results. Additional services and measures may be added as more data becomes available.”

The dashboard can be found here.