Fréchette says she was unaware of problems with digital health record

A nurse at her desk.

Quebec Premier Christine Fréchette says she is unaware of problems with the Digital Health Record (DSN) being reported by various media.

Newspaper Le Devoir and some Quebecor media outlets have reported several glitches, including overdoses, allegedly caused by the system.

• READ MORE: Digital health record expected to create $120M in annual savings, says Santé Québec

During Question Period, Opposition House Leader André Fortin asked the premier if she was aware, in particular, of the overdose allegations.

Fréchette responded that she was completely unaware.

During an earlier press conference, Fréchette and Health Minister Sonia Bélanger offered reassurances regarding problems plaguing the DSN, which had been brought to light by several doctors.

The DSN has been implemented as a pilot project for the past month in two CIUSSSs in Montreal and the Mauricie region, and doctors have spoken out in certain media outlets, including Le Devoir and Le Journal de Québec, about delays and requests that were allegedly lost.

• READ MORE: Christine Fréchette confirms digital health record rollout at 2 CIUSSSs

Upon arriving at Question Period, Fréchette said Santé Québec had informed her that “all prescribed deadlines are being met” and “this is a line that must not be crossed.”

“That is where we stand right now,” she assured.

Bélanger added that it is normal for a new system to experience problems in its early stages — “and there will be other issues,” she warned.

“Listen, we are capable of making this change,” she said. “I’ve been on the ground. I know the system. I’ve met with doctors.”

“Honestly, we’ve implemented this well. It’s normal that there will be adjustments.”

• READ MORE: Santé Québec says digital health record will finally roll out in spring 2026

At a press briefing Friday morning, the three opposition parties voiced their concerns about the new system, calling on the government to resolve the issues immediately.

“I hope Santé Québec will take the necessary steps to support and assist so we don’t let a patient down,” thundered Liberal MNA Monsef Derraji. “Neither you nor I will be happy if a patient pays the price.”

This report by The Canadian Press was first published in French on June 5, 2026.