New chimes and voice alerts on OLG terminals

TORONTO - New lottery chimes and voice alerts are now on all lottery terminals across the province.

Starting Tuesday, if a lottery ticket is a winner, a special chime plays followed by a voice telling the customer they've won.

If the ticket doesn't entitle the customer to any prize, a short little chime will play then a voice will say "no prize.''

The voice alerts are in both French and English.

A video on the screen will also tell the customer if they won, won big, or walk away empty-handed. If the ticket is a big winner -- meaning a prize of $10,000 or more -- an upbeat jingle plays.

OLG spokeswoman Theresa Roncon says it's just one of the many ways they are trying to protect customers.

The OLG has been working to restore its reputation after allegations surfaced of widespread retailer fraud.