As post-tropical storm Fiona walloped Atlantic Canada on Saturday, Prime Minister Justin Trudeau announced that the federal government will deploy the Canadian Armed Forces and match any donations to the Canadian Red Cross.
Ethics policy | Diversity statement | Corrections policy | Ownership structure | Masthead | Editorial ethics guidelines | Mission statement | Verification/fact-checking standards | Unnamed sources policy | Bylines and signatures | Trust and CTV News | Public engagement policy
This is a summary of CTV News policies and is not meant to be comprehensive. CTV News is committed to producing journalism that is accurate, fair and complete. Our journalists act with honesty, transparency, and independence, including from conflicts of interest.
As part of Bell Media, it is a core principle of CTV News to represent ethnocultural groups, Indigenous people and persons with disabilities in a balanced and accurate manner. Our policy is to seek out diverse voices, not only in the types of stories we cover but also in our sources, on-screen, on-the-air, behind the scenes and within our workforce. Understanding the composition of Bell Media's workforce is at the heart of its diversity and inclusion strategy. Bell Media employees are asked to complete a diversity questionnaire, from which data is analyzed on a monthly basis. Reports on this data along with their action plans are presented to Bell Media's Diversity Leadership Council, so it can monitor progress against benchmarks and established goals in its efforts to employ and build a diverse workforce.
Our commitment to diversity is also reflected in the types of stories we report on at CTV News, including the inquiry into the missing and murdered Indigenous women, athletes at the Invictus Games, and, for Canada’s 150th birthday, a five-part series on new Canadians who came to Canada from all corners of the world. CTV News monitors the statistics of its full-time staff as it is committed to employment equity and diversity. To protect individual privacy, it does not publicly disclose these numbers.
The goal of CTV News is to be accurate and balanced. Our credibility on air and online depends upon such reporting. Accordingly, CTV News will endeavour to promptly correct significant errors of fact in its journalism, once we determine that an error has been made. The placement of a correction made will be dependent upon how critical the error is, when it is discovered and the repercussions of the error. If we are correcting a significant error in an online article, photo caption, video or other content, we should post a correction on the story page explaining the alteration in a timely fashion. Sometimes, our reporting may be accurate, but the wording used may not be as clear as it could be. In these situations, CTV News will consider rewriting the story and/or publishing a clarification.
An online article is not considered inaccurate, or does not contain an error, simply because there have been future developments in a story after publication. However, CTV will consider newly available information to determine whether an update is necessary. In the case of an update, a specific notification to our readers is not usually necessary as a time stamp will indicate that an update has occurred. Our archival material is very important, and in this digital age, reflects a permanent record of the information available at the time of original publication. In some exceptional cases, that material or parts of it may be substantially wrong. In these situations, we will review the material and determine whether the original story should be revised or rewritten, or whether an update, clarification or correction should be published. The content of a significant correction or clarification and its timing and placement will be the ultimate responsibility of senior news management.
Requests to remove online content: Our online journalism is part of the historical record and our archives represent our commitment to accuracy and fairness. Since our online material is available indefinitely and can be searched and retrieved online, we are regularly being asked to “unpublish” or remove online articles or video, often many years after the content was first published. We do not, except in very narrow circumstances, unpublish articles or video. Source remorse or embarrassment is not a reason to unpublish. If someone changes their mind about being quoted, that is not sufficient reason to remove content from our archives.
However, if there is a change in circumstances, for example, criminal charges were dropped after we had reported that a person was charged with an offence, CTV will review the new information and consider whether it is warranted to update our story to include the new facts. If we determine that an update is appropriate, the original story will not be removed, only updated. We will only consider removal requests in very exceptional circumstances. These may include legal considerations or where the named person is facing genuine threats of physical harm. In these rare circumstances, any decision to remove content must be weighed against the public’s right to know and the historical record and only after consultation with senior news management, who will make the final decision, after considering all these issues including legal ramifications.
Founded in 1971, CTV News is from Bell Media, part of BCE, a publicly traded company. CTV News operations include specialty channels CTV NEWS CHANNEL, BNN Bloomberg, CP24, and information programming including CTV NATIONAL NEWS WITH LISA LAFLAMME, CTV NATIONAL NEWS WITH SANDIE RINALDO, W5, POWER PLAY, and QUESTION PERIOD. CTV News’ digital operations include flagship news sites CTVNews.ca, as well as CP24.com and BNNBloomberg.ca, and are complemented by the CTV News, CP24, and BNN Bloomberg apps, and text-over-video product, ON THE GO, which provide a direct connection to Canada’s most trusted news anytime and anywhere. Part of Bell Media’s vast slate of podcast offerings, CTV News’ podcasts include QUESTION PERIOD, POWER PLAY, POP LIFE, VIEWPOINTS WITH TODD VAN DER HEYDEN, and the brand new TREND LINE for the 2019 federal election. CTV News is committed to upholding principles of journalistic independence and is governed by a Journalistic Independence Policy ensuring independence and non-interference between BCE and CTV News while remaining in compliance with the Broadcast Act and relevant industry codes.
CTV News is funded through advertising revenue and does not receive government funding or subsidies.
Acting Vice President, CTV News: Richard Gray
General Manager, Digital/Multi-Platform Growth & W5, CTV News: David Hughes
Executive Producer, CTV National News: Rosa Hwang
News Director, Digital Growth, CTV News: Joel Bowey
CTV News’ newsgathering is independent of commercial or political interests. We do not accept gifts, including paid travel, in order to avoid any conflict-of-interest or appearance thereof. When we rely on an organization for a product or access to an event, we are transparent about the relationship and note it within the relevant work. The newsroom is insulated from advertisers and underwriters by a firewall. All CTV News properties, news directors, producers, editors, and journalists follow our internal CTV News Policy Handbook which specifies strict adherence to the RTDNA Code of Journalistic Ethics and the Canadian Association of Broadcasters’ (CAB) Code of Ethics, which mutually govern impartiality in the newsgathering process.
These codes also govern the dissemination of information and news to our readers and viewers. These guiding principles underscore our commitment to journalism that is accurate and reliable in the public interest.
CTV News’ mandate is to uphold journalistic integrity and independence under all circumstances and at all times, without exception. As a reputable news organization in a democracy, it is the fundamental purpose of CTV News to enable Canadians to know what is happening and to clarify events so they may form their own conclusions. This is done through accurate, fair, and relevant stories told in a clear and compelling way.
With a perspective that is uniquely Canadian and via a network of national, international, and local news operations, our mission is to be Canada’s most trusted news source, providing the most timely and relevant news and information on all platforms while adhering to the highest standards of journalism at all times. Our target audience is a broad cross-section of Canadians of all ages who are interested in the world around them.
This news organization commits to do its best to publish accurate information across all of its content. We take many steps to ensure accuracy: We investigate claims with skepticism; question assumptions; challenge conventional wisdom; confirm information with subject-matter experts; and seek to corroborate what sources tell us by talking with other informed people or consulting documents. We verify content, such as technical terms, stats, etc., against source documents or make clear who is providing the information. We may share relevant components of a story with a primary source or an outside expert to verify them.
We stand by the information as accurate, and if it’s not, we will change it as quickly as possible and be transparent with our readers about the magnitude of the error.
We guide our journalists to ask the following questions when they double-check information in a quest for the truth.
We welcome feedback from our readers and sources regarding the information that we publish. Contact: firstname.lastname@example.org.
We provide a means for the public to report inaccurate or contested material.
We include the name and contact information for the reporter, as well as the editor’s name, for each substantive news item that we publish.
Our objective is to get everything 'on the record.' Our viewers deserve to know where we get our information, who our sources are and why their comments merit their trust. We should strive to attribute all comments. We must guard against those who wish to use anonymity as a means to hide the truth, deride opponents or manipulate public opinion. But there are circumstances when permitting anonymity is necessary to obtain sensitive information vital to the public good or where the source might face harm, legal jeopardy or loss of livelihood for speaking with us.
We are committed to using bylines except in circumstances as described below, when stories are the culmination of several journalists or when they are supplied by a news agency.
CTVNews.ca staff: If you see the CTVNews.ca staff byline rather than a byline for a specific reporter, writer or producer, it may be that the story was a piece of content based on the work of several people. It may be a collaboration based on the work of several journalists at CTV News, including and not limited to: writers, producers, reporters, trusted content from wire agencies (see information below). On some pages you will see bylines from news agencies rather than CTVNews.ca staff. We trust news agencies to help us cover the world as fully as possible and to adhere to the highest journalistic standards.
The Canadian Press: CP has been Canada's trusted national news agency for more than 100 years, a news source and leader in providing real-time, bilingual multimedia stories across print, broadcast and digital platforms. Through words, photos, graphics, audio and video, more than 180 journalists cover news stories that impact Canadians with fairness, compassion, accuracy and taste. CP, a for-profit enterprise owned jointly by three of Canada's largest media companies, gives Canadians an authentic, unbiased source, driven by truth, accuracy and timeliness. More details about CP's news principles are available here.
The Associated Press: AP is an independent, not-for-profit news co-operative, serving member newspapers and broadcasters in the U.S., and other customers around the world. CTV News is proud to be one of them. AP journalists in more than 100 countries tell the world’s stories, from breaking news to investigative reporting to visual storytelling. Since 1846, AP has been covering the world’s biggest news events, always committed to the highest standards of objective, accurate journalism. Learn more about policies and standards in AP’s Statement of News Values and Principles.
AFP: Agence France-Presse’s network of 201 bureaus covers 151 countries, with 80 nationalities represented among its 2,400 collaborators. AFP is a global news agency delivering in-depth coverage of the events shaping our world from conflicts to politics, economics, sports, entertainment and the latest breakthroughs in health, science and technology.
The Agency operates regional hubs in five geographical zones: Africa, North America, Latin America, Asia, Middle East. Learn more about AFP’s editorial standards and best practices here.
CNN: Staffed 24 hours, seven days a week by a dedicated team in CNN bureaus around the world, CNN's digital platforms deliver news from almost 4,000 journalists in every corner of the globe.
CTV News is a member of the Trust Project, a global network of news organizations.
Founded by award-winning journalist Sally Lehrman, the Trust Project aims to build standards that affirm and amplify journalism’s commitment to transparency, accuracy, inclusion, and fairness.
Tools developed by the Trust Project, such as a system of trust indicators, are designed to inform the public so they can make informed news choices.
CTV News holds itself accountable to our commitment to journalistic standards. And in a time when readers are bombarded with information online, we want to make it easier for the public to understand how our journalism is produced.
For these reasons, CTV News has taken several measures to enhance trust and improve transparency:
Trust indicators include:
These indicators of credible journalism are also “machine-readable,” signalling to search engines and social media platforms that they are reliable sources of information.
You can find more information on the Trust Project here.
We believe that public feedback is not a one-way street -- that is, simply publishing your comments or letters. Instead, we are committed to engaging with you and taking action based on your suggestions, complaints and other feedback. You may help us develop an individual story or line of coverage, answer questions that a story may raise, identify related or under-covered issues, and teach us about new and diverse sources, experts and perspectives. In line with this, we are committed to providing greater transparency about our journalism and offering regular points of contact and interaction. We believe that news organizations have a responsibility to engage with the public on the values, issues and ideas of the day, and that we have much to gain in return.
Here’s how you can reach us: 416-384-6300 or email@example.com.
Here’s how you can reach our local teams:
As post-tropical storm Fiona walloped Atlantic Canada on Saturday, Prime Minister Justin Trudeau announced that the federal government will deploy the Canadian Armed Forces and match any donations to the Canadian Red Cross.
Strong winds and heavy rainfall from Fiona have left over 400,000 Maritimers without power, as of midnight Sunday.
Municipal roads are closed on Quebec's Magdalen Islands and residents are ordered to stay inside as the region battles the effects of Fiona.
Police in Newfoundland and Labrador say two people were swept out of residences that collapsed into the sea as post-tropical storm Fiona hit Saturday.
The town of Port aux Basques in Newfoundland is under a state of emergency as first responders cope with electrical fires, residential flooding, and washouts due to post-tropical storm Fiona.
Post-tropical storm Fiona walloped Atlantic Canada after making landfall early Saturday and storm chasers captured the incredible power as the storm roared ashore.
High winds knocked out power in thousands of homes in Nova Scotia and P.E.I. Friday night as people in Atlantic Canada began feeling the wrath of Fiona.
North Korea on Sunday fired a short-range ballistic missile toward its eastern seas, extending a provocative streak in weapons testing as a U.S. aircraft carrier visits South Korea for joint military exercises in response to the North's growing nuclear threat.
Buckingham Palace has released a photograph of Queen Elizabeth II's final resting place within St. George's Chapel following her interment in Windsor on Monday.
Wind and storm surges from Fiona cause extensive damages in Atlantic Canada; meanwhile, over 700 anti-mobilization protesters are arrested in Russia.
A 31-year-old man from Quebec is now facing a slew of charges after police tried to stop a driver wreaking havoc on a residential street in Brampton, Ont.
A Winnipeg dragon boat team is celebrating 25 years of competition, and fighting breast cancer.
A 23-year-old self-described 'Crypto King' from Ontario allegedly owes at least $35 million to investors but most of the money has disappeared.
There were four cars in the hole at Infiniti South Edmonton's parking lot when CTV News Edmonton arrived on scene just before 10:45 a.m.
A Winnipeg choir felt more like rock stars Friday night after performing on stage with The Eagles at Canada Life Centre.
Two brothers who haven’t spoken to each other for about 30 years are now competing for the coveted position of mayor in an Ontario town.
A Guelph, Ont. family is grieving the loss of a 19-year-old who died after he was hit by a car while riding his motorcycle Friday night, and his mother is asking the community for compassion for the 17-year-old driver involved in the fatal crash.
The RCMP is investigating what happened to the recording of a controversial meeting between top brass at RCMP headquarters and officials with the force in Nova Scotia days after the 2020 mass shooting.
'Jeopardy!' champion Mattea Roach has officially been named one of the contestants in the game show's Tournament of Champions.
Glenn Waddingham is a B.C. bellman who built a Lego replica of the hotel he works at. Adam Sawatsky reports.
Post-tropical storm Fiona knocked out power to more than 500,000 customers in the Maritimes and forced towns in Cape Breton and on Newfoundland's southwestern coast to declare states of emergency on Saturday. Officials in Port aux Basques, N.L., say homes were washed into the sea. Here is some of the reactions.
Post-tropical storm Fiona landed east of Nova Scotia shortly after 4 a.m. local time on Saturday, making landfall on the Canso Peninsula near Hart Island and Guysborough.
A state of local emergency has been declared by the mayor and council of the Cape Breton Regional Municipality amid widespread power outages, road closures, displaced residents, and structural damage as post-tropical storm Fiona makes its way across the island Saturday morning.
Russian forces launched new strikes on Ukrainian cities Saturday as Kremlin-orchestrated votes took place in occupied regions to create a pretext for their annexation by Moscow, while hundreds of people were arrested in Russia for protesting a military mobilization order aimed at beefing up the country's troops in Ukraine.
Russian police moved quickly Saturday to disperse peaceful protests against President Vladimir Putin's military mobilization order, arresting hundreds, including some children, in several cities across the vast country.
Forty years after a predominantly Black community in Warren County, North Carolina, rallied against hosting a hazardous waste landfill, U.S. President Biden's top environment official visited what is widely considered the birthplace of the environmental justice movement Saturday to unveil a national office that will distribute $3 billion in block grants to underserved communities burdened by pollution.
Former U.S. President Donald Trump's attorneys are fighting a secret court battle to block a federal grand jury from gathering information from an expanding circle of close Trump aides about his efforts to overturn the 2020 election, people briefed on the matter told CNN.
The decision to put an end to some of the last vestiges of federal COVID-19 restrictions is expected to be announced officially on Monday.
'Finally and mercifully, ArriveCAN is dead on arrival at airports and border crossings as mandatory vaccination for foreign entry to Canada is lifted by month’s end,' writes Don Martin in an opinion column for CTVNews.ca.
An expert told a special joint committee of the House of Commons and Senate that people with mental disorders can suffer for decades, and their distress is equally as valid as someone suffering physical pain.
People who had COVID-19 are at higher risk for a host of brain injuries a year later compared with people who were never infected by the coronavirus, U.S. researchers report.
A new study says reduced access to HIV services during early COVID-19 lockdowns in British Columbia was associated with a "sharp increase" in HIV transmission among some drug users.
A B.C. doctor is sounding the alarm, saying women are waiting months for biopsies to determine if they have breast cancer.
NASA is skipping next week's launch attempt of its new moon rocket because of a tropical storm that's expected to become a major hurricane.
A man from Yellowknife is gaining international recognition for a photo capturing a stunning display of dancing green aurora lights over the Cameron River.
The Central Tonga Islands welcomed the birth of a new baby -- a baby island, that is. The new baby island emerged in the southwest Pacific Ocean, where underwater volcanoes are plentiful.
Pop music legends Alanis Morissette, Bryan Adams and David Foster will be officially inducted tonight into the Canadian Songwriters Hall of Fame.
Pink Floyd co-founder Roger Waters has canceled concerts planned in Poland amid outrage over his stance on Russia's war against Ukraine, Polish media reported Saturday.
'The Crown' will return to its Netflix throne in early November. The drama series about Queen Elizabeth II and her extended family will begin its fifth season on Nov. 9, the streaming service said Saturday. The debut will come two months after the queen's Sept. 8 death at the age of 96.
Pfizer Inc Chief Executive Officer Albert Bourla said on Saturday he had tested positive for COVID-19.
Retail sales fell 2.5 per cent to $61.3 billion in July, the first drop in seven months as sales at gasoline stations and clothing and clothing accessories stores decreased, Statistics Canada said Friday.
Statistics Canada says the number of Canada's international arrivals increased in July but has yet to recover to pre-pandemic levels.
Kim Kardashian took Milan by storm on Saturday, curating a new collection for Dolce & Gabbana that took inspiration from 20 years of archival looks.
Visitors at the Virginia Zoo had the experience of a lifetime after a giraffe unexpectedly gave birth in front of them. Imara, an endangered Masai giraffe, gave birth to her ninth calf.
King Charles III has been pictured with his official red box in which the British monarch receives government documents, in a photograph released by Buckingham Palace on Friday as the new king takes up his official duties.
Roger Federer bid adieu Friday night with one last contest before he heads into retirement at age 41 after a superlative career that included 20 Grand Slam titles and a statesman's role.
Musqueam Chief Wayne Sparrow was blown away when he saw the results of the collaboration with EA Sports.
The reigning Eastern Conference champion Boston Celtics suspended coach Ime Udoka after a months-long investigation by an outside law firm that found multiple violations of team policies but did not point to a larger cultural problem of sexual misconduct, owner Wyc Grousbeck said Friday.
Formula One team Williams is releasing Toronto driver Nicholas Latifi when his contract runs out at the end of the season.
Formula One team AlphaTauri has given Japanese driver Yuki Tsunoda a contract for next year.
Tesla is recalling nearly 1.1 million vehicles in the U.S. because the windows can pinch a person's fingers when being rolled up.