B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
From a mother with two children spending a night on the floor of Toronto Pearson Airport to two siblings forced to say goodbye to their dying father over the phone, flight cancellations and delays continue to cause distress for would-be travellers across the country.
Airports are also reporting increasing claims of lost or missing baggage, holding passengers up for hours on end.
“I was here for four and a half hours yesterday, only to be told that my luggage is somewhere in the airport, but they have no idea where,” a passenger told CTV News at Toronto’s Pearson Airport on Wednesday.
The Greater Toronto Airports Authority attributes baggage chaos to flight delays, cancellations, staffing shortages and temporary mechanical disruptions within the baggage system. They say a baggage service recovery task force has now been implemented to examine and address system failures.
As travel demand continues to surge globally as COVID-19 restrictions ease, airports worldwide will continue to deal with a “hot mess” of lost baggage and passenger frustrations, aviation consultant Robert Kokonis told CTV’s Your Morning on Thursday.
“It’s all about a cascading series of events where one airplane shows up, can’t get a gate and has got to wait at the tarmac for a couple of hours,” he said.
“(This is going to cause) delayed passengers, misconnections, and baggage that does not make it to the travellers’ onward flight. You’re going to have that aircraft that then gets delayed to its next destination.”
Dozens of people have spoken out on social media about losing their luggage at Toronto’s Pearson airport, including one woman who said her bag was lost twice during her journey, resulting in a frustrating “suitcase scavenger hunt” that ultimately proved fruitless.
#Pearson airport today. Some suitcases have been here for 6 days. I lost luggage to my destination and on the way back. At 2am they just sent us all home and told us to send an email. #aircanada pic.twitter.com/26TILoGYE6
— Ara (@happybug13) June 27, 2022
Canada’s Minister of Transport Omar Alghabra called passengers’ airport issues “unacceptable” in an unrelated announcement on Wednesday.
“(Airports) know that they need to add more resources, and they are working on that, and we are offering our support to address these issues. But these are unacceptable issues,” he said.
Kokonis says the main reason baggage gets misplaced or misses connecting flights is the ongoing staff shortages at airports.
Air Canada currently has 32,000 employees, versus approximately 33,000 before the pandemic, while operating about 80 per cent of its June 2019 schedule, according to the company’s June release.
The company announced Wednesday that it plans to reduce its flights in July and August as the airline continues to deal with “customer service shortfalls.”
According to Kokonis, reducing passenger volumes is necessary to offer short-term relief until airport operations are back on track.
“Air Canada’s announced schedule reduction of about a 15 per cent cut will relieve some of that stress (on workers) and make sure we’re getting those bags matched up with the passengers to the final destination,” Kokonis said.
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
MPP Sarah Jama was asked to leave the Legislative Assembly of Ontario by House Speaker Ted Arnott on Thursday for wearing a keffiyeh, a garment which has been banned at Queen’s Park.
Charlie Woods failed to advance in a U.S. Open local qualifying event Thursday, shooting a 9-over 81 at Legacy Golf & Tennis Club.
As Donald Trump was running for president in 2016, his old friend at the National Enquirer was scooping up potentially damaging stories about the candidate and paying out tens of thousands of dollars to keep them from the public eye.
After Prime Minister Justin Trudeau said the federal government would still send Canada Carbon Rebate cheques to Saskatchewan residents, despite Saskatchewan Premier Scott Moe's decision to stop collecting the carbon tax on natural gas or home heating, questions were raised about whether other provinces would follow suit. CTV News reached out across the country and here's what we found out.
A Montreal actress, who has previously detailed incidents she had with disgraced Hollywood producer Harvey Weinstein, says a New York Court of Appeals decision overturning his 2020 rape conviction is 'discouraging' but not surprising.
Caleb Williams is heading to the Windy City, aiming to become the franchise quarterback Chicago has sought for decades.
Mounties in Nanaimo, B.C., say two late-night revellers are lucky their allegedly drunken antics weren't reported to police after security cameras captured the men trying to steal a heavy sign from a downtown business.
A property tax bill is perplexing a small townhouse community in Fergus, Ont.
When identical twin sisters Kim and Michelle Krezonoski were invited to compete against some of the world’s most elite female runners at last week’s Boston Marathon, they were in disbelief.
The giant stone statues guarding the Lions Gate Bridge have been dressed in custom Vancouver Canucks jerseys as the NHL playoffs get underway.
A local Oilers fan is hoping to see his team cut through the postseason, so he can cut his hair.
A family from Laval, Que. is looking for answers... and their father's body. He died on vacation in Cuba and authorities sent someone else's body back to Canada.
A former educational assistant is calling attention to the rising violence in Alberta's classrooms.
The federal government says its plan to increase taxes on capital gains is aimed at wealthy Canadians to achieve “tax fairness.”
At 6'8" and 350 pounds, there is nothing typical about UBC offensive lineman Giovanni Manu, who was born in Tonga and went to high school in Pitt Meadows.