Have you been affected by airport delays or cancelled flights? We want to hear from you
Have you been affected by airport delays or cancelled flights? We want to hear from you
Travellers' frustrations are boiling over amid more cancellations and more delays as a result of increased summer travel but not enough airport staff. Indeed, recent data shows that more than half of all flights in and out of some of Canada's major airports are being cancelled or delayed.
Just Wednesday, Air Canada announced that it will be reducing its flights in July and August as it continues to deal with "customer service shortfalls."
“Regrettably, things are not business as usual in our industry globally, and this is affecting our operations and our ability to serve you with our normal standards of care,” the company's president Michael Rousseau wrote.
Meanwhile, there's mounting frustration over passports due to processing delays and long lines that have seen travellers camp out overnight to secure their travel documents
WE WANT TO HEAR FROM YOU
Have you been affected by airport delays or flight cancellations? Have you arrived at your destination without your luggage? Did you have to cancel a trip because your passport didn’t arrive in time?
Please email us at dotcom@bellmedia.ca with your name, location and contact information. Your comments may be used in a CTVNews.ca story.
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Air Canada denied a customer complaint and instructed employees to classify flight cancellations caused by staff shortages as a "safety" problem, which would exclude travellers from compensation under federal regulations. That policy remains in place.
A Dutch man accused of tormenting British Columbia teen Amanda Todd via online threats has been found guilty of all charges he faced in connection with the case, a jury ruled on Saturday.
The rapid growth of a long-burning forest fire in central Newfoundland has triggered a state of emergency in the area and prompted the province's Premier to urge some nearby communities to prepare for possible evacuation.
An evacuation order remains in effect in Olalla, a community just north of Keremeos, B.C., as a wildfire classified as 'out of control' continues to grow, impacting nearby residents.
While the peak of the Perseids meteor shower, one of the brightest of the year, may be next week, now may be the best time to see the astronomical event, according to The Weather Network.
Ottawa is reimbursing a record number of veterans for medical marijuana, with new figures showing the federal government shelled out more than $150 million in the last fiscal year -- more than double the amount just three years ago.
Anne Heche remains hospitalized and in intensive care after a car she was driving crashed into a residence in Los Angeles on Friday and became engulfed in flames.
Alex Jones is facing a hefty price tag for his lies about the Sandy Hook Elementary School massacre — US$49.3 million in damages, and counting, for claiming the nation’s deadliest school shooting was a hoax — a punishing salvo in a fledgling war on harmful misinformation.
In 2002, the owners of the mill in Dryden, Ont. started a project to reduce emissions, but workers on the construction project complain that they were exposed to toxic chemicals that damaged their health. CTV's W5 spoke with some of the workers about what they went through.
Experts say dangerous warning signs are missed in parents who could harm or kill their child. Up to 40 kids are killed this way each year in Canada. CTV W5 looks into why this is happening, and if there are ways to prevent it.
In its latest episode 'Putin's pals', W5 takes an in-depth look into who Russia's oligarchs are, and whether sanctioning them would stop President Vladimir Putin’s invasion in Ukraine.
Dawn Carisse went missing from the North Bay Psychiatric Hospital more than 2 decades ago. She vanished without a trace. Now a private investigator turned podcaster is finding new clues for her family.
Professional hockey player Tori Sullivan speaks out publicly for the first time to TSN and W5's Rick Westhead, about the trauma of an alleged campus sexual assault and her dismissal from Boston College's hockey team.
Ontario's legislature is set to resume this week for the first time since the re-election of Premier Doug Ford's Progressive Conservatives, with politicians returning amid a health-care staffing crisis and skyrocketing inflation.
Unifor members from across Canada are gathering in Toronto this week to elect the union's next leader, several months after former national president Jerry Dias stepped down.
Ontario Provincial Police says disaster was averted when an officer stopped a driver on Hwy. 401 in eastern Ontario using a single rope to tie a mattress and box spring to the top of their vehicle.
Environment Canada has issued a heat warning for most of southwestern Ontario, including Waterloo-Wellington, with local temperatures expected to climb into the high twenties or low thirties over the weekend.
Ontario's legislature is set to resume this week for the first time since the re-election of Premier Doug Ford's Progressive Conservatives, with politicians returning amid a health-care staffing crisis and skyrocketing inflation.
Most of southern Ontario currently finds itself sweltering under a weekend heat warning, and London-Middlesex is no exception, as temperatures are expected to reach 40 C with the humidex.
As most of southern Ontario currently bakes under a weekend heat warning, the Windsor area will be no exception, as temperatures are expected to reach 41 C with the humidex on Sunday.
Air Canada denied a customer complaint and instructed employees to classify flight cancellations caused by staff shortages as a "safety" problem, which would exclude travellers from compensation under federal regulations. That policy remains in place.
The first week of Folklorama's return to in-person multicultural celebrations is wrapping up, with thousands of Winnipeggers visiting 12 pavilions across the city over the first seven days. Festival organizers say it couldn't have gone better.
A new mental health initiative by four University of Manitoba (U of M) students is helping Winnipeggers combat the isolating psychological effects of the COVID-19 pandemic.
Alberta's Minister of Jobs, Economy and Innovation Doug Schweitzer announced Friday that he offered his resignation to the premier, saying "it was an honour" to serve in Kenney's government.
Ottawa's plan to stop handgun imports into Canada has some gun owners and experts in Alberta calling it an overreach that could have unintended consequences.
A small group of protesters gathered downtown outside a children's storytime event featuring a drag queen hosted by the Edmonton Public Library (EPL), with organizers saying it didn't take away from the spirit of inclusion and family entertainment.
Canada scored early and often and also stayed out of the penalty box en route to a 4-1 victory over Sweden in the gold-medal final of the Hlinka Gretzky Cup.
An evacuation order remains in effect in Olalla, a community just north of Keremeos, B.C., as a wildfire classified as 'out of control' continues to grow, impacting nearby residents.
In a contest largely seen as a battle for the Conservative Party of Canada's soul, which has put decades-old fissures on display between groups that make up its very coalition, what might it take to achieve unity after results are revealed Sept. 10?
Ottawa is reimbursing a record number of veterans for medical marijuana, with new figures showing the federal government shelled out more than $150 million in the last fiscal year -- more than double the amount just three years ago.
The Canadian government is moving to ban the importation of restricted handguns, effective Aug. 19. Public Safety Minister Marco Mendicino and Foreign Affairs Minister Melanie Joly announced Friday that the federal government has decided to push ahead with an importation ban without the approval of Parliament, moving to make the policy change through regulatory restrictions.
A new study has found children who suffer from headache disorders have been experiencing more frequent pain and worse anxiety during the COVID-19 pandemic.
The Public Health Agency of Canada is tracking the publicly reported cases of monkeypox across the country, updating the number of confirmed infections in each province and territory on a weekly basis.
While the peak of the Perseids meteor shower, one of the brightest of the year, may be next week, now may be the best time to see the astronomical event, according to The Weather Network.
A French scientist has apologized after tweeting a photo of a slice of chorizo, claiming it was an image of a distant star taken by the James Webb Space Telescope.
A trunk with its lid left open. A wooden dishware closet, its shelves caved in. Three-legged accent tables topped by decorative bowls. These latest discoveries by archaeologists are enriching knowledge about middle-class lives in Pompeii before Mount Vesuvius' furious eruption buried the ancient Roman city in volcanic debris.
Anne Heche remains hospitalized and in intensive care after a car she was driving crashed into a residence in Los Angeles on Friday and became engulfed in flames.
U.S. demand for grocery delivery is cooling as prices for food and other necessities rise. Some are shifting to pickup -- a less expensive alternative where shoppers pull up curbside or go into the store to collect their already-bagged groceries -- while others say they're comfortable doing the shopping themselves.
China's exports grew 18 per cent to US$333 billion compared to the same period last year, and were up from 17.9 per cent in June, according to data from China's customs.
Benefits rolled out at the onset of the COVID-19 pandemic allowed vulnerable Canadians to stay healthy while maintaining an income, but business supports were excessive and show the outsized influence of business groups on public policy, economists say.
Hundreds of thousands of spectators lined Amsterdam's historic canals Saturday to celebrate Canal Parade, a Pride flotilla of 80 brightly decorated boats packed with people partying, singing and waving rainbow flags, balloons and umbrellas.
An entire Scottish island, with a six-bedroom house, a helipad and a lighthouse, has gone on sale for a price substantially lower than the average asking price of homes in major Canadian cities.
Justina Di Stasio and Nishan Randhawa both won gold medals to lead a Canadian wrestling medal haul Saturday at the Commonwealth Games. Canada also struck gold at the track where Camryn Rogers of Richmond, B.C., won women's hammer throw.
Youth will be served at the upcoming National Bank Open after a couple of late withdrawals shook up the draw at the ATP Tour's Masters 1000 tournament. The so-called Big Three of Roger Federer (knee), Novak Djokovic (unvaccinated), Rafael Nadal (abdominal) won't be on hand this year.
Two crashes involving Teslas apparently running on Autopilot are drawing scrutiny from federal regulators and point to a potential new hazard on U.S. freeways: The partially automated vehicles may not stop for motorcycles.
