Winnipeg launches all-in-one portal to help residents with city services

Winnipeg City Hall is pictured in December 2024. (File Image)

Winnipeggers can now access a variety of city services all in one spot.

The city announced a new portal on Monday called MyAccount.

Once an account is made, Winnipeggers can add their address and see all the information that pertains to their area, from garbage pickup day to seasonal operations like snow clearing and insect control.

“When residents can find information, submit requests, and track progress in one place, it saves time, reduces frustration, and improves the level of service they receive,” Mayor Scott Gillingham said in a news release.

People will also be able to submit service requests through the new portal, and there are 60 different forms they can choose from.

“One of the benefits is that you’ll be able to view and track the status of your service requests submitted through MyAccount once you log in,” said David Driedger, the interim director of Customer Service and Communications, in a news release.

When a MyAccount is created, it can also be linked to a MyUtility account.

The city said this is the first phase of integrating more city services in one location, allowing Winnipeggers to only need one sign-in for all their needs.

More information about the MyAccount portal can be found online.