Halifax Water online portal still offline more than a week after privacy breach

The Halifax Regional Water Commission is pictured. (Hafsa Arif/CTV News Atlantic)

Halifax Water’s customer connect portal is still offline more than a week after the utility announced a breach to its system.

Halifax Water said it was temporarily shutting down the portal after it detected an unauthorized access to information on March 6. At the time it noted there was no indication any financial information was at risk.

“Halifax Water has activated its incident response processes and has notified the appropriate authorities,” the utility said in a news release.

Jeff Myrick, senior manager of communications and corporate strategy with Halifax Water, said they have no updates at this time as they continue their investigation.

“The focus right now is on being thorough and deliberate in our investigation to ensure we understand the full extent of the incident,” Myrick said in an email. “We are committed to openness throughout this process and will provide information as it is available.

“The portal will remain offline until we are confident that the system and its information are secure.”

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