Halifax Harbour Bridges says it’s refunded $4.67M to MACPASS customers

The Macdonald bridge tolls were removed along with MacKay bridge tolls in March 2025.

Halifax Harbour Bridges (HHB) says it has refunded more than $4.67 million to MACPASS customers since the MacKay and Macdonald bridge tolls closed in March.

HHB has closed more than 177,000 accounts, according to a news release from the bridge authority.

Customers can receive their refund in-person at the MACPASS officer at 471 Princess Margaret Boulevard until Sept. 19. The office is open Monday to Friday from 8:30 a.m. to 4 p.m.

After Sept. 19, customers can manage their accounts by:

• logging into their MACPASS account to update credit card information or request a refund
• emailing [e-mail] for assistance. A representative will respond within five business days

HHB says the customer service line will also be discontinued after Sept. 19.

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