Parents of U.S. college student killed in Tesla crash say design flaw in door trapped her as car burned

A Tesla model Y and other Telsla vehicles sit at a dealership, Wednesday, March 19, 2025, in Kennesaw, Ga. (AP Photo/Mike Stewart, File)

The parents of a U.S. college student in a Tesla crash say she was killed by flames and smoke as she tried but failed to escape the burning car because of a design flaw making it difficult to open the doors in fires, according to a lawsuit filed Thursday.

The parents of Krysta Tsukahara allege that the company that has helped Elon Musk become the world’s richest man knew about the flaw for years and could have moved fast to fix the problem but did not, leaving the 19-year-old arts student to die in horrible way — burned from the flames and suffocating in the fumes.

Tesla did not immediately reply to a request for comment.

The new legal threat to Tesla filed in Alameda County Superior Court comes just weeks after federal regulators opened an investigation into complaints by Tesla drivers of stuck-door problem. The probe and suit come at a delicate time for the company as it seeks to convince Americans that its cars will soon be safe enough to ride in without anyone in the driver’s seat.

Tsukahara was in the back of a Cybertruck when the driver who was drunk and had taken drugs smashed into a tree in a suburb of San Francisco, according to the suit. Three of the four people in the car, including the driver, died. A fourth was pulled from the car after a rescuer smashed a window and reached in.

The lawsuit was first reported by The New York Times.

The flaw allegedly doesn’t allow the door to open when the battery powering it is destroyed in a fire or otherwise doesn’t work and the manual releases that override the battery locks are difficult to find.

The lawsuit follows several others that have claimed various safety problems with Tesla cars. In August, a Florida jury decided in favour of the family of another dead college student, this one killed by a runaway Tesla years ago, and was awarded more than US$240 million in damages.

The U.S. National Highway Traffic Safety Administration, which opened its stuck-door investigation last month, is looking into complaints by drivers that after exiting their cars they couldn’t open back doors to get their children out and, in some cases, had to break the window to reach them.

Bernard Condon, The Associated Press