Actor Rob Lowe called out Air Canada's low-cost carrier "rouge" via Twitter early this week, poking fun at the cabin crew's Justin Timberlake-inspired uniforms and complaining about lack of legroom on the flight.
During a flight from Vancouver to Los Angeles on Sunday, Lowe shared his disappointment regarding the airline with his 800,000-plus Twitter followers.
Flying from set on the new Air Canada "rouge". Smaller seats but the crew now dresses like Justin Timberlake in 2005. #jauntyhats
— Rob Lowe (@RobLowe) May 11, 2014
People are irate on this Air Canada "rouge" flight. C'mon people! Who needs leg room or comfortable, regular sized seats when you have HATS!
— Rob Lowe (@RobLowe) May 11, 2014
Dear @AirCanada Am looking forward to your "purple" airline with no seats at all and crew dressed as Prince during his Purple Rain period.
— Rob Lowe (@RobLowe) May 11, 2014
Air Canada “rouge” offers three types of seats: Rouge; Rouge Plus, which offers extra legroom and, Premium Rouge which places passengers at the front of the plane for even more space.
The 50-year-old seemed to be particularly taken with the outfits of the cabin crew, posting a picture of their uniforms, complete with "jaunty hats," on Tuesday.
By popular demand, pic of the actually very nice crew of @aircanada rouge. #HipHats #HorribleSeats pic.twitter.com/RiBTRwOaRi
— Rob Lowe (@RobLowe) May 13, 2014
“@lauren_kei: @RobLowe @AirCanada who needs good seats when you have those hats? It's a no brainer.” EXACTLY! No one pays for comfort! Hats!
— Rob Lowe (@RobLowe) May 13, 2014
“@leannecanton: @RobLowe @AirCanada are those their uniforms right now in 2014? ” I kid you not. Air Sexyback! Air StiffBack!
— Rob Lowe (@RobLowe) May 13, 2014
Air Canada's corporate spokeperson, Renee Smith Valade, issued a statement to CTV News:
"Rob Lowe was seated in our Premium rouge cabin, and we hope -- notwithstanding his comments on the seats -- that overall he enjoyed the service and our rouge crew. ... Our crew do indeed wear grey trilby hats as part of their uniform – which he also commented on – hats that are so popular that many customers ask us onboard if they can buy them.
"We value customer feedback of all kinds and a chance to respond… hopefully Rob Lowe -- and all of our customers -- will keep it coming"