Records show Gene Hackman’s wife researched symptoms of illness days before her death

Law enforcement officials talk outside the home of actor Gene Hackman on Feb. 27, 2025, in Santa Fe, New Mexico. (AP Photo/Roberto Rosales)

ALBUQUERQUE, N.M. — Authorities on Tuesday released a trove of records related to the deaths of Gene Hackman and his wife, including a lengthy investigation report detailing some of the last emails, phone calls and internet searches by Hackman’s wife indicating that she had been scouring for information on flu-like symptoms and breathing techniques.

Betsy Arakawa died in February of hantavirus pulmonary syndrome -- a rare, rodent-borne disease that can lead to a range of symptoms that include flu-like illness, headaches, dizziness and severe respiratory distress, investigators have said. Hackman is believed to have died about a week later of heart disease with complications from Alzheimer’s disease.

The partially mummified remains of Hackman, 95, and Arakawa, 65, were found in their Santa Fe home Feb. 26, when maintenance and security workers showed up at the home and alerted police.

Photos, hours of footage and other documents were made public Tuesday after a recent court order that mandated any depictions of the deceased couple would be blocked from view. Authorities said additional records including dashboard camera footage could later be released.

The records had been restricted from release by an earlier, temporary court order. The Hackman estate and family members had sought to keep the records sealed to protect the family’s privacy.

According to the lengthy investigation report, a review of Arakawa’s computer showed she was actively researching medical conditions related to COVID-19 and flu-like symptoms between Feb. 8 and the morning of Feb. 12. The searches included questions about whether COVID-19 could cause dizziness or nosebleeds.

She also had mentioned in an email to her massage therapist that Hackman had woken up Feb. 11 with flu or cold-like symptoms but that a COVID-19 test was negative and she would have to reschedule her appointment for the next day “out of an abundance of caution.”

Arakawa’s search history also showed a query for a concierge medical service in Santa Fe the morning of Feb. 12. A review of her phone records by investigators showed she had a call with the service that lasted less than two minutes and missed a return call later that afternoon.

Investigators reviewed a call history to the home phone along with voicemails and security footage from stores that Arakawa had visited Feb. 11.

The redacted police body camera footage showed investigators working inside the home as they tried to piece together what had happened to the couple.

Investigators found one of the couple’s dogs sitting in the bathroom near Arakawa’s body. They then walked to the other side of the house, where Hackman was found dead.

“Two totally separate areas of the house,” an officer comments.

“Mhm, it’s strange,” another responds.

The officers, worried about a possible gas leak or carbon monoxide poisoning, opened doors and windows around the house. Subsequent testing showed there were no leaks.

The footage showed them going through rooms of the home and finding nothing out of the ordinary and no signs of forced entry, with the couple’s art collection still adorning shelves and walls throughout. The investigators also can be seen counting cash that was found around the home and looking at the prescription medication on the bathroom counter as one of the couple’s dog barked in the background.

An environmental assessment of the Hackman property by state health personnel found rodent feces in several outbuildings along with live traps on the property. There was no evidence of rodent activity inside the home.

Nestled among the pinon and juniper hills overlooking Santa Fe, the Hackman home is not unlike others in the area as mice are common within the surrounding landscape.

One of the couple’s three dogs also was found dead in a crate in a bathroom closet near Arakawa, while two other dogs were found alive. A state veterinary lab tied the dog’s death to dehydration and starvation.

An attorney for the estate, Kurt Sommer, argued during a hearing last month that the couple had taken great pains to stay out of the public light during their lifetimes and that the right to control the use of their names and likenesses should extend to their estate in death.

The Associated Press, CBS News and CBS Studios intervened in the matter, saying in court filings that they would not disseminate images of the couple’s bodies and would blur images to obscure them from other records.

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By Susan Montoya Bryan

Associated Press writers Rio Yamat in Las Vegas and Jacques Billeaud in Phoenix contributed to this report.