Name: Details of CRA's changes to address call centre delays and overall service
Uploaded: 2025-12-11T17:12:15Z
Duration: 3 min
Description: CTV’s Scott Hurst has an update on results of the Canada Revenue Agency’s 100-day review that doubled the number of calls answered.

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Details of CRA's changes to address call centre delays and overall service

CTV’s Scott Hurst has an update on results of the Canada Revenue Agency’s 100-day review that doubled the number of calls answered.

December 11, 2025 at 10:31AM EST