Consumer Alert

It’s expected to be a hot summer and as the heat rises you’ll want to do what you can to keep cool.

An Ontario couple planned a holiday trip to Switzerland over a year ago and decided to go with a tour group in May. Instead, a month before the trip they were told the tour was cancelled due to “poor sales,” leaving them with airline tickets they no longer needed.

On a warm day, the interior temperature of a vehicle can rise to dangerous levels even within a short period of time. According to Toronto’s Hospital for Sick Children, on average, one child dies in Canada in a hot car every year and it’s something that’s easily preventable.

Scarborough resident Mehdi Riyadh said it was a lifelong dream to see his favourite team Brazil play in the World Cup, so when he saw that Brazil was playing Scotland in Miami, Florida he tried to get tickets.

An Ontario woman is sharing her story after she invested over $900,000 in a cryptocurrency platform that turned out to be fake.

Ron Studt is a huge fan of Germany’s soccer team and so is his son, which is why for a Christmas present he bought two tickets to see the June 20th match against Ivory Coast in Toronto.

Sharing your home’s Wi-Fi password to friends or family who visit may seem harmless, but you could be sharing more than you think.

Two Ontario women are sharing their story after clothing purchases they made online, turned out to be not what they expected.

A woman from Wasaga Beach purchased two tickets to American country artist Bailey Zimmerman’s June 18 concert in Toronto for her daughter but was shocked that due to a technical glitch, she wasn’t able to claim them.

An Ontario woman who pays for her mother’s caregiver was shocked when her recent e-transfer of $1,900 was accidentally sent to the person who used to have the caregiver’s phone number.

A man from Ontario says he is out $6,000 after falling victim to a scam phone call from a fraudster who he said sounded exactly like his son.

Now that the FIFA World Cup is underway, excitement will continue to build as the tournament runs for 39 days. Cybersecurity experts are warning consumers to be careful purchasing anything online that has to do with the World Cup.

An Ontario woman wanted to save time crossing the border and applied to enrol in the trusted traveller program between Canada and the United States, also known as NEXUS.

Despite having travel medical insurance, an Ontario man who was hospitalized for over a week while on vacation in Mexico ended up with a $147,502 medical bill.

Ontario seniors who had planned to have their driveways paved at some point now regret answering their doors last month.