B.C. privacy adjudicator finds short-term rental addresses should remain private

A sign indicating Airbnb rentals are not permitted is seen at the entrance to a condo tower, in Vancouver, on Thursday, November 23, 2023. The Office of the Information and Privacy Commissioner of B.C. ruled on May 11, 2026, that the City of Vancouver can't disclose operators' addresses over privacy concerns. THE CANADIAN PRESS/Darryl Dyck

VANCOUVER — British Columbia’s Office of the Information and Privacy Commissioner says the City of Vancouver is required to refuse to disclose addresses of short-term rental operators because it would reveal where “they live their private lives.”

An adjudicator’s ruling this week is the latest decision in a years-long freedom of information dispute with housing advocate Rohana Rezel, a tech industry worker who first sought business licence and address information on Airbnb operations in 2019.

The decision says disclosing the addresses of short-term rental operations would expose operators to potential “harassment, financial harm, and reputational damage.”

The adjudicator ruled business licence numbers are not sensitive, with that information already available online, but Rezel says he wanted the addresses to determine if renters had been pushed out by short-term rentals.

Rezel says he believes those businesses shouldn’t be able to hide their addresses, because he has found operators who have wrongfully evicted long-term tenants in favour of running a short-term rental.

He says provincial and city regulations have been strengthened since he began raising concerns about short-term rentals’ impacts on the rental housing market.

The adjudicator’s decision said both the city and the company opposed releasing the disputed information based on concerns that short-term rental operators would be exposed to harassment and “vigilante activities.”

Airbnb and the City of Vancouver did not immediately respond to a request for comment.

Operators also argued that they were worried about enabling theft and vandalism if their addresses were exposed, but the adjudicator found those arguments “too speculative.”

Rezel says he feels that the years of seeking transparency from the city and company were worth it, even if he wasn’t ultimately successful now that “scofflaws” have to contend with short-term rental regulations from both the city and province.

He said his public activism has been tamed since he became a father, and his son was still in diapers when he began the freedom-of-information fight, now he’s in elementary school.

“I just don’t have the means to do it and even if I do it, I’m up against a billion-dollar company, billion-dollar city, right? I’m not going to win. I’m realistic now,” Rezel says.

He says he still has “very strong feelings” about how to solve the housing crisis “because I don’t believe the market is ever going to solve the crisis.”

“It’s never been done anywhere in the world. The most hypercapitalist place in the world is probably Singapore, and they solved it through government housing, or government-backed housing. I fundamentally still believe that.”

Rezel says his advocacy is more behind the scenes now, and he’s since set his sights on the recent announcement of data centres being built in Vancouver, believing it will be the “new battle” to watch.

“Yesterday, I filed a (freedom of information) request about Ken Sim’s AI usage,” he said. “You might lose a court battle, but the awareness that you’ve raised, or ... the stink you’ve raised contributes to a better society in the long run.”

This report by The Canadian Press was first published May 14, 2026

Darryl Greer, The Canadian Press