Sask. Bryan Adams fan almost denied VIP experience due to accessibility restrictions

WATCH: A longtime Bryan Adams fan almost missed out on a VIP experience due to accessibility restrictions at the Brandt Centre. Damian Smith has more.

A longtime Bryan Adams fan, who uses a wheelchair, was almost denied a VIP experience with the singer due to accessibility restrictions at the Brandt Centre in Regina.

Jodi MacEachern, who lives in Regina, first received tickets as a birthday gift from her sister back in May and was hoping to meet her favourite artist at his concert on Sunday.

However, MacEarchern’s sister Cy-Lyn Crupi explained that since there was no VIP package available for those in a wheelchair, she had been in contact with the Brandt Centre and Ticketmaster for months to get things straightened out.

“She’s being denied the opportunity of interacting with him [Adams] firsthand because the Brandt Centre can’t accommodate her special needs,” Crupi said. “So, it’s very discriminatory to somebody with special needs.”

Crupi was told by ticket administrators that having a wheelchair in the VIP section for this concert would be against fire regulations.

In a statement to CTV News, the REAL District says the Brandt Centre is committed to providing a safe, welcoming, and inclusive environment for all guests and is working with the customer to address their concerns directly and privately.

REAL also says that the older facility faces challenges in meeting today’s accessibility standards and expectations.

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On Thursday afternoon, Crupi was offered complimentary tickets for her sister on the concourse level. She also said the Brandt Centre has been in contact with the tour manager and McEachern is going to get the full VIP experience.

“The REAL District, after the manager got involved, really stepped up to the plate to remedy things and is really going to try to make this a very, very enjoyable experience for my sister,” Crupi said.

What was a tough few months for the sisters now seems like a gift straight from the heart of her favourite musician.

Bryan Adams will take the stage at the Brandt Centre on Sunday evening.