Greater Sudbury Utilities says it has received new reports of suspicious calls targeting local residents. In a social media post this week, the utility said customers have reported receiving repeated calls from individuals claiming to be from an “electricity efficiency” office or calling about issues with their electricity meter or service in the area. In some cases, callers are attempting to book an in-home appointment. “These calls are not from Greater Sudbury Utilities,” the utility said. What customers should do Greater Sudbury Utilities said residents should be cautious if they receive an unsolicited call about their meter, electricity service, energy efficiency programs, rebates, or an appointment at their home. The utility advised customers who are unsure whether a call is legitimate to take the following steps: “If GSU needs to contact you regarding your account or service, our representatives will clearly identify themselves and provide appropriate contact information,” the utility said. When in doubt, hang up Greater Sudbury Utilities said customers who are uncertain about a call should hang up and contact the utility directly using the contact information listed on their utility bill or its official website. The utility asked residents to share the information with friends, family, neighbours and anyone who may be more vulnerable to unsolicited calls or door-to-door visits.
