The Cochrane District Services Board has a program to support vulnerable residents on the streets of Timmins and to safeguard ambulance availability. The pilot project is called Response, Engagement, Assistance and Community Health, designed to address a rapidly growing number of no patient contact calls, the services board said in a news release Thursday. “No patient contact refers to emergency services called by people who see someone lying or sleeping in a public space and are concerned they are experiencing a medical emergency,” said the services board. “Paramedics connect with people in known high-frequency public areas rather than waiting for a 911 call.” “This pilot project ensures emergency resources remain available for true medical emergencies, while creating meaningful opportunities to connect vulnerable residents with the supports they need,” said Timmins Mayor Michelle Boileau, Chair of the Cochrane District Services Board. “It carries an approximate cost of $350,000 annually and utilizes existing vehicles and resources and operates seven days a week, from 9 a.m. to 9 p.m. using an existing response SUV.” REACH does not replace emergency ambulance response, and emergency resources continue to be deployed whenever urgent medical care is required, the board said. During its first week of operation, the REACH project connected with 440 individuals, distributed 119 naloxone kits, and handed out over 250 bottles of water. Paramedics identified 25 situations where a 911 call was likely prevented through proactive outreach and engagement. The project will continue to operate seven days a week until Nov. 30.
