Heading to Cuba? Exercise a high degree of caution, Canada warns

Tourists sunbathe as a vendor sells kites decorated with Cuba's flag on a beach near Havana, Cuba Dec. 19, 2014. (AP / Desmond Boylan)

With thousands of Quebecers heading south this winter, the Government of Canada is urging travellers bound for Cuba to exercise a high degree of caution due to widespread shortages and ongoing safety concerns.

According to federal travel advice, food, bottled water, medication, electricity and fuel remain in short supply across the island, including in some resort areas popular with Quebec travellers.

Power outages, both scheduled and unplanned, can last more than 24 hours, while fuel shortages have disrupted transportation and travel between cities.

Cuba remains one of the most popular sun destinations for travellers leaving from Montreal’s Trudeau Airport, with frequent flights to Varadero, Havana and Cayo Coco.

Federal officials are advising travellers to plan ahead and expect service disruptions during their stay.

Theft, harassment and scams

The advisory also warns that petty crime, theft and fraud are common, particularly in crowded tourist areas such as beaches, markets and public transit. Travellers are advised to keep valuables out of sight, avoid displaying cash and rely on reputable taxis and tour operators.

While violent crime is considered less frequent, authorities note that incidents, including sexual assault, have been reported, including at resort destinations. Visitors are advised to avoid isolated areas, especially at night, and to report crimes promptly to local police and the nearest Canadian consular office.

Never leave your food or drinks unattended or in the care of strangers. Avoid accepting food, drinks or cigarettes from new acquaintances, as they may contain drugs that could put you at risk of sexual assault and robbery, the government warns.

Harassment has also been reported, especially against women, 2SLGBTQ+ persons and members of racialized groups.

The government is also warning of scams from fraudulent tour operators and taxi drivers. Only use reputable tour operators and registered taxis, avoid independent street vendors and be wary of strangers who seem too friendly.

Lack of cell phone and internet coverage

Other concerns highlighted by Ottawa include unreliable internet and cellphone service.

Canadian cell phones may not work, even in large cities. Internet access is limited across the island. Do not rely on your cell phone for emergencies.

Medical insurance

Health-care services in Cuba are limited, particularly outside major cities, and medical facilities may lack supplies.

Canadian travellers are required to carry proof of medical insurance, including coverage for medical evacuation. Provincial health plans, including RAMQ, do not generally cover medical costs abroad.

Monitor the situation closely

The federal government is urging Quebec travellers to monitor local conditions closely, plan for possible service interruptions and follow instructions from local authorities while in Cuba.

There are many more precautions listed on the Government of Canada advisory. Read them all here.

Travellers consult this Cuba travel advisory regularly before and during their trip.