A tiny Nova Scotia village is grieving the loss of a local couple found dead in a hot tub at a popular all-inclusive Mexican resort on Monday.

Charles Mackenzie, 67, and Dorothy Mackenzie, 63 -- known as “Skip” and “Dot” to friends and family -- were visiting a resort in Playa del Carmen earlier this week for their daughter’s wedding.

It’s unclear exactly what transpired, but officials said the pair was found without vital signs in a whirlpool tub inside their hotel room on Monday.

Initial autopsies suggest that Charles died of a heart attack and Dorothy drowned, according to a spokesperson from the prosecutor’s office in the state of Quintana Roo. They added that there were no indications of violence.

A family member who refused to speak on camera told CTV Atlantic that the family has accepted the Mexican authorities’ determination.

Meanwhile, the tight-knit community of Baddeck, N.S. is remembering the couple as beloved neighbours.

“They’re wonderful, both great people, and I’m going to miss them,” neighbour Millie Harrison told CTV Atlantic. “I don’t even want to go up the street anymore for a long time and see their house empty.”

It’s unclear whether their daughter’s wedding, scheduled for Thursday, has been postponed.

“It’s kind of sad that her mom and dad aren’t able to enjoy the festivities,” Harrison said.

A letter carrier in the Cape Breton village said she remembers the Mackenzies as “very nice people.”

“Dot was very outgoing. It was like you knew her all your life, even if you didn’t,” said Suzanne MacDonald.

A spokesperson for the Playacar Palace dismissed early allegations that the couple may have been electrocuted in the hot tub, saying that the equipment was “working perfectly.”

On Wednesday, the Department of Foreign Affairs released a statement confirming that Canadian authorities are aware of the incident and working with Mexican officials.

“Canadian consular officials in Playa del Carmen, Mexico are in contact with local authorities to gather additional information and are providing consular assistance to the family and friends,” a spokesperson said in an email to CTV News.

With files from CTV Atlantic