An Alberta Emergency Alert was issued at 12:27 p.m. on Monday because of technical difficulties with 911 service in northwestern Alberta. The outage, which impacted both cell phones and landlines, affected the following 19 areas: The warning was downgraded to an alert at 5:40 p.m. with officials saying 911 service had been restored through partner agencies. A spokesperson for Telus says service was restored at 1:41 p.m. The cause of the outage is still unknown, Telus is investigating.