COVID-19: Montrealers asked to disclose health status when calling 911

New seniors homes hope to curb spread of illnesses Quebec is moving ahead with plans to build new seniors homes aimed at preventing the transmission of infections.

MONTREAL — Urgences-Santé is asking Montreal and Laval residents to disclose their health status upon calling 911.

Callers will have to answer a few questions from emergency medical personnel, such as whether they have been under self-isolation, have received any direction from health authorities, or are living with anyone under quarantine.

When it comes to suspected cases, patients will be asked to isolate themselves while medical dispatchers come to their aid in an effort to limit the spread.

Since the beginning of the outbreak, paramedics have offered care in suspected cases, as well as transported confirmed cases. They have the tools to respond to both scenarios safely, Urgences-Santé said.

“Paramedics, much like other emergency medical dispatchers and logistics personnel, are on the front lines 24/7 in order to ensure an efficient service to the population despite concerns for their own health,” said Urgences-Santé president and general director, Nicola D’Ulisse.

ADDITIONAL MEASURES TO ENSURE PUBLIC SAFETY

ADDITIONAL MEASURES FOR URGENCES-SANTÉ EMPLOYEES