Travellers who can't access the government's ArriveCan app, or simply forget to fill it out, may start to receive some clemency at the border after Canada's public safety minister gave new instructions to border officials to allow people to provide their travel details in person.
Checking in on the app has become a mandatory part of crossing into Canada, regardless of how long the traveller has been out of the country.
It collects information about where the traveller has been, the purpose of their trip, their contact information, vaccination information, pre-travel COVID-19 test results, and their quarantine plan once they are in Canada.
Foreign nationals who fail to give their information have until now been barred from boarding planes into the country. Canadians, permanent residents and others with right of entry have so far been subject to two weeks of quarantine if they fail to offer their information to the app.
Members of Parliament have received hundreds of complaints about the policy, over inaccessibility and unreliability Conservative public safety critic Raquel Dancho said Monday during question period in the House of Commons.
"The ArriveCan app has crashed for some users. Many can't access it from poor cell service. Many seniors don't have smartphones. For others costly data plans are out of reach for them," she said.
Public Safety Minister Marco Mendicino told the House the government will never hesitate to put measures in place to protect Canadians at the border, particularly in light of the emergence of the new Omicron variant of COVID-19.
"With regards to ArriveCan, I want to assure my colleagues that I've spoken with the (Canada Border Services Agency) so that there's additional guidance to provide the opportunity for travellers to provide the information that is necessary on ArriveCan in person at the borders," he said.
The government created several new border restrictions in response to the spread of the Omicron variant, including closing borders to foreign nationals who spent time in 10 African countries, and instituted new testing and quarantine requirements for all incoming travellers.
This report by The Canadian Press was first published Dec. 6, 2021.
Canadians will learn Tuesday the entirety of the federal Liberal government's new spending plans, and how they intend to pay for them, when Deputy Prime Minister and Finance Minister Chrystia Freeland tables the 2024 federal budget.
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Tim Hortons is launching flatbread pizzas nationally in a bid to pick up more afternoon and evening customers.
The National Capital Commission is providing a glimpse inside the gutted 24 Sussex Drive, more than a year after the heritage building along the Ottawa River was closed.
NASA confirmed Monday that a mystery object that crashed through the roof of a Florida home last month was a chunk of space junk from equipment discarded at the International Space Station.
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A teenager has been accused of wounding a Christian bishop and priest during a church service in a second high-profile knife attack to rock Sydney in recent days, leaving communities on edge, leaders calling for calm and a besieged church urging against retaliation.
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A couple who owned a Colorado funeral home where authorities last year discovered 190 decaying bodies were indicted on federal charges that they misspent nearly US$900,000 in pandemic relief funds on vacations, cosmetic surgery, jewelry and other personal expenses, according to court documents unsealed Monday.
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The historic hush-money trial of Donald Trump got underway Monday with the arduous process of selecting a jury to hear the case charging the former U.S. president with falsifying business records in order to stifle stories about his sex life.
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Canadian singer Grimes apologized to fans on Saturday after her Coachella set earlier that evening was beset by technical issues that caused her to scream into the microphone in frustration.
A movie weapons supervisor was sentenced to 18 months in prison in the fatal shooting of a cinematographer by Alec Baldwin on the set of 'Rust.'
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Celebrity food critic Keith Lee said he was blown away by Toronto, handing a rich ranking to its culinary creators, as the first international stop of his latest food tour.
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After four years at the University of Connecticut, Edwards was selected sixth overall by the Washington Mystics in the WNBA draft Monday night.
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If you’re planning to head to the coulees this weekend to enjoy the nice weather, don’t forget to look down.
With the weather starting to feel like spring is really here, more kids will likely be outside enjoying the sunshine and warm temperatures, which organizers of the Slow Your Roll campaign say is a perfect time to re-launch the campaign.
The City of Sault Ste. Marie is expecting a busy summer at the Downtown Plaza. City officials say the plaza is coming off a successful first winter season, which saw large crowds gathering at the outdoor rink.
The Soo Greyhounds are the talk of the town, as their second-round matchup in the OHL playoffs touches down in the Sault.
Thunder Bay Police Service held a news conference Monday afternoon to discuss the misconduct investigation that led to criminal charges being laid against the city's former police chief.
A pricing agreement has been reached between crab fishers and seafood processors that will allow for Newfoundland and Labrador's annual crab fishery to get started.
Longliners across Newfoundland and Labrador are tied up once again, as a new protest by the province's fish harvesters threatens to derail the crab fishery for a second straight year.
A unique photo exhibit is putting cameras into the hands of survivors of domestic and sexual violence in Newfoundland and Labrador.
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