Editor’s note: If you or anyone you know is struggling with mental health, there are a number of ways to get help, including by calling or texting Suicide Crisis Helpline at 988. A list of local crisis centres is also available here.

NASHVILLE, Tenn. -- Rock and Roll Hall of Famer Jon Bon Jovi and a video production assistant persuaded a woman standing on the ledge of a pedestrian bridge in Nashville to come back over the railing to safety.

Police say the encounter happened Tuesday on the Seigenthaler Pedestrian Bridge, which spans the Cumberland River.

The Tennessean reported that Bon Jovi was filming a music video on the bridge, which remained open to the public during the shoot.

Video that was posted to YouTube but later removed showed the assistant talking to the woman. The Grammy-winning front man slowly approached, waved to the woman and joined in the conversation.

Eventually the woman turned around to face the two, and they helped her over the railing to safety. Bon Jovi talked to the woman and hugged her.

Representatives for Bon Jovi did not immediately respond to requests for comment.