Ethics policy | Diversity statement | Corrections policy | Ownership structure | Masthead | Editorial ethics guidelines | Mission statement | Verification/fact-checking standards | Unnamed sources policy | Bylines and signatures | Trust and CTV News | Public engagement policy
This is a summary of CTV News policies and is not meant to be comprehensive. CTV News is committed to producing journalism that is accurate, fair and complete. Our journalists act with honesty, transparency, and independence, including from conflicts of interest.
As part of Bell Media, it is a core principle of CTV News to represent ethnocultural groups, Indigenous people and persons with disabilities in a balanced and accurate manner. Our policy is to seek out diverse voices, not only in the types of stories we cover but also in our sources, on-screen, on-the-air, behind the scenes and within our workforce. Understanding the composition of Bell Media's workforce is at the heart of its diversity and inclusion strategy. Bell Media employees are asked to complete a diversity questionnaire, from which data is analyzed on a monthly basis. Reports on this data along with their action plans are presented to Bell Media's Diversity Leadership Council, so it can monitor progress against benchmarks and established goals in its efforts to employ and build a diverse workforce.
Our commitment to diversity is also reflected in the types of stories we report on at CTV News, including the inquiry into the missing and murdered Indigenous women, athletes at the Invictus Games, and, for Canada’s 150th birthday, a five-part series on new Canadians who came to Canada from all corners of the world. CTV News monitors the statistics of its full-time staff as it is committed to employment equity and diversity. To protect individual privacy, it does not publicly disclose these numbers.
The goal of CTV News is to be accurate and balanced. Our credibility on air and online depends upon such reporting. Accordingly, CTV News will endeavour to promptly correct significant errors of fact in its journalism, once we determine that an error has been made. The placement of a correction made will be dependent upon how critical the error is, when it is discovered and the repercussions of the error. If we are correcting a significant error in an online article, photo caption, video or other content, we should post a correction on the story page explaining the alteration in a timely fashion. Sometimes, our reporting may be accurate, but the wording used may not be as clear as it could be. In these situations, CTV News will consider rewriting the story and/or publishing a clarification.
An online article is not considered inaccurate, or does not contain an error, simply because there have been future developments in a story after publication. However, CTV will consider newly available information to determine whether an update is necessary. In the case of an update, a specific notification to our readers is not usually necessary as a time stamp will indicate that an update has occurred. Our archival material is very important, and in this digital age, reflects a permanent record of the information available at the time of original publication. In some exceptional cases, that material or parts of it may be substantially wrong. In these situations, we will review the material and determine whether the original story should be revised or rewritten, or whether an update, clarification or correction should be published. The content of a significant correction or clarification and its timing and placement will be the ultimate responsibility of senior news management.
Requests to remove online content: Our online journalism is part of the historical record and our archives represent our commitment to accuracy and fairness. Since our online material is available indefinitely and can be searched and retrieved online, we are regularly being asked to “unpublish” or remove online articles or video, often many years after the content was first published. We do not, except in very narrow circumstances, unpublish articles or video. Source remorse or embarrassment is not a reason to unpublish. If someone changes their mind about being quoted, that is not sufficient reason to remove content from our archives.
However, if there is a change in circumstances, for example, criminal charges were dropped after we had reported that a person was charged with an offence, CTV will review the new information and consider whether it is warranted to update our story to include the new facts. If we determine that an update is appropriate, the original story will not be removed, only updated. We will only consider removal requests in very exceptional circumstances. These may include legal considerations or where the named person is facing genuine threats of physical harm. In these rare circumstances, any decision to remove content must be weighed against the public’s right to know and the historical record and only after consultation with senior news management, who will make the final decision, after considering all these issues including legal ramifications.
Founded in 1971, CTV News is from Bell Media, part of BCE, a publicly traded company. CTV News operations include specialty channels CTV NEWS CHANNEL, BNN Bloomberg, CP24, and information programming including CTV NATIONAL NEWS WITH OMAR SACHEDINA, CTV NATIONAL NEWS WITH SANDIE RINALDO, W5, POWER PLAY, and QUESTION PERIOD. CTV News’ digital operations include flagship news sites CTVNews.ca, as well as CP24.com and BNNBloomberg.ca, and are complemented by the CTV News, CP24 and BNN Bloomberg apps. Part of Bell Media’s vast slate of podcast offerings, CTV News’ podcasts include QUESTION PERIOD, POWER PLAY and TREND LINE. CTV News is committed to upholding principles of journalistic independence and is governed by a Journalistic Independence Policy ensuring independence and non-interference between BCE and CTV News while remaining in compliance with the Broadcast Act and relevant industry codes.
CTV News is funded through advertising revenue and does not receive government funding or subsidies.
Vice President, CTV News
Director, Digital Growth
General Manager, CP24 & CTV News Toronto
Director & Executive Producer, CTV News Editorial & News Gathering
General Manager, CTV News Channel & BNN Bloomberg
News Director, Digital Growth
Executive Producer, Audience Growth & Development
CTV News’ newsgathering is independent of commercial or political interests. We do not accept gifts, including paid travel, in order to avoid any conflict-of-interest or appearance thereof. When we rely on an organization for a product or access to an event, we are transparent about the relationship and note it within the relevant work. The newsroom is insulated from advertisers and underwriters by a firewall. All CTV News properties, news directors, producers, editors, and journalists follow our internal CTV News Policy Handbook which specifies strict adherence to the RTDNA Code of Journalistic Ethics and the Canadian Association of Broadcasters’ (CAB) Code of Ethics, which mutually govern impartiality in the newsgathering process.
These codes also govern the dissemination of information and news to our readers and viewers. These guiding principles underscore our commitment to journalism that is accurate and reliable in the public interest.
CTV News’ mandate is to uphold journalistic integrity and independence under all circumstances and at all times, without exception. As a reputable news organization in a democracy, it is the fundamental purpose of CTV News to enable Canadians to know what is happening and to clarify events so they may form their own conclusions. This is done through accurate, fair, and relevant stories told in a clear and compelling way.
With a perspective that is uniquely Canadian and via a network of national, international, and local news operations, our mission is to be Canada’s most trusted news source, providing the most timely and relevant news and information on all platforms while adhering to the highest standards of journalism at all times. Our target audience is a broad cross-section of Canadians of all ages who are interested in the world around them.
This news organization commits to do its best to publish accurate information across all of its content. We take many steps to ensure accuracy: We investigate claims with skepticism; question assumptions; challenge conventional wisdom; confirm information with subject-matter experts; and seek to corroborate what sources tell us by talking with other informed people or consulting documents. We verify content, such as technical terms, stats, etc., against source documents or make clear who is providing the information. We may share relevant components of a story with a primary source or an outside expert to verify them.
We stand by the information as accurate, and if it’s not, we will change it as quickly as possible and be transparent with our readers about the magnitude of the error.
We guide our journalists to ask the following questions when they double-check information in a quest for the truth.
We welcome feedback from our readers and sources regarding the information that we publish. Contact: email@example.com.
We provide a means for the public to report inaccurate or contested material.
We include the name and contact information for the reporter, as well as the editor’s name, for each substantive news item that we publish.
Our objective is to get everything 'on the record.' Our viewers deserve to know where we get our information, who our sources are and why their comments merit their trust. We should strive to attribute all comments. We must guard against those who wish to use anonymity as a means to hide the truth, deride opponents or manipulate public opinion. But there are circumstances when permitting anonymity is necessary to obtain sensitive information vital to the public good or where the source might face harm, legal jeopardy or loss of livelihood for speaking with us.
We are committed to using bylines except in circumstances as described below, when stories are the culmination of several journalists or when they are supplied by a news agency.
CTVNews.ca staff: If you see the CTVNews.ca staff byline rather than a byline for a specific reporter, writer or producer, it may be that the story was a piece of content based on the work of several people. It may be a collaboration based on the work of several journalists at CTV News, including and not limited to: writers, producers, reporters, trusted content from wire agencies (see information below). On some pages you will see bylines from news agencies rather than CTVNews.ca staff. We trust news agencies to help us cover the world as fully as possible and to adhere to the highest journalistic standards.
The Canadian Press: CP has been Canada's trusted national news agency for more than 100 years, a news source and leader in providing real-time, bilingual multimedia stories across print, broadcast and digital platforms. Through words, photos, graphics, audio and video, more than 180 journalists cover news stories that impact Canadians with fairness, compassion, accuracy and taste. CP, a for-profit enterprise owned jointly by three of Canada's largest media companies, gives Canadians an authentic, unbiased source, driven by truth, accuracy and timeliness. More details about CP's news principles are available here.
The Associated Press: AP is an independent, not-for-profit news co-operative, serving member newspapers and broadcasters in the U.S., and other customers around the world. CTV News is proud to be one of them. AP journalists in more than 100 countries tell the world’s stories, from breaking news to investigative reporting to visual storytelling. Since 1846, AP has been covering the world’s biggest news events, always committed to the highest standards of objective, accurate journalism. Learn more about policies and standards in AP’s Statement of News Values and Principles.
AFP: Agence France-Presse’s network of 201 bureaus covers 151 countries, with 80 nationalities represented among its 2,400 collaborators. AFP is a global news agency delivering in-depth coverage of the events shaping our world from conflicts to politics, economics, sports, entertainment and the latest breakthroughs in health, science and technology.
The Agency operates regional hubs in five geographical zones: Africa, North America, Latin America, Asia, Middle East. Learn more about AFP’s editorial standards and best practices here.
CNN: Staffed 24 hours, seven days a week by a dedicated team in CNN bureaus around the world, CNN's digital platforms deliver news from almost 4,000 journalists in every corner of the globe.
CTV News is a member of the Trust Project, a global network of news organizations.
Founded by award-winning journalist Sally Lehrman, the Trust Project aims to build standards that affirm and amplify journalism’s commitment to transparency, accuracy, inclusion, and fairness.
Tools developed by the Trust Project, such as a system of trust indicators, are designed to inform the public so they can make informed news choices.
CTV News holds itself accountable to our commitment to journalistic standards. And in a time when readers are bombarded with information online, we want to make it easier for the public to understand how our journalism is produced.
For these reasons, CTV News has taken several measures to enhance trust and improve transparency:
Trust indicators include:
These indicators of credible journalism are also “machine-readable,” signalling to search engines and social media platforms that they are reliable sources of information.
You can find more information on the Trust Project here.
We believe that public feedback is not a one-way street -- that is, simply publishing your comments or letters. Instead, we are committed to engaging with you and taking action based on your suggestions, complaints and other feedback. You may help us develop an individual story or line of coverage, answer questions that a story may raise, identify related or under-covered issues, and teach us about new and diverse sources, experts and perspectives. In line with this, we are committed to providing greater transparency about our journalism and offering regular points of contact and interaction. We believe that news organizations have a responsibility to engage with the public on the values, issues and ideas of the day, and that we have much to gain in return.
Here’s how you can reach us: 416-384-6300 or firstname.lastname@example.org.
Here’s how you can reach our local teams:
British police have opened a sex crimes investigation triggered by news reports about comedian Russell Brand.
Canada has updated its travel advisory for India to include warnings about protests and 'negative sentiments' towards Canadians in light of a recent breakdown in Canada-India relations.
Four out of ten child patients in Canada are facing unsafe spinal surgery wait times, which could cost the health-care system $44.6 million, according to a new report that was published Monday.
The last RCMP building is coming down at Roxham Road, which became an unofficial border crossing used by more than 100,000 migrants crossing into Canada from Upstate New York to apply for asylum since 2017.
Thousands of Armenians streamed out of Nagorno-Karabakh after the Azerbaijani military reclaimed full control of the breakaway region while Turkish President Recep Tayyip Erdogan was set to visit Azerbaijan Monday in a show of support to its ally.
Independent UN-backed human rights experts said Monday they have turned up continued evidence of war crimes committed by Russian forces in their war against Ukraine, including torture -- some of it with such "brutality" that it led to death -- and rape of women aged up to 83 years old.
When 19-year-old Jaxon Billyboy graduated high school in Williams Lake in June, it was a proud moment for his father Sheldon Bowe.
Passengers on a ride at Canada’s Wonderland were stuck upside down for almost 30 minutes on Saturday night.
A sanctuary just outside of Estevan is giving some of Saskatchewan’s smallest equines with special needs the opportunity for a forever home.
Few obituaries begin with the words, "I am pleased to announce" – but Amanda Denis believes in blunt honesty.
An Ontario senior has a warning for homeowners after she says a contractor overcharged her, demanding thousands of dollars to replace her garage door opener.
Travis Stock is grateful to have grown up from a shy boy to a fearless man — who was inspired by his big sister to overcome adversity through giving back — by finding a creative way to spread joy and positivity.
An Ontario woman looking for a part-time job is devastated after losing hundreds of thousands of dollars to an employment scam.
Post-tropical storm Lee rolled through the region over the weekend, bringing heavy winds and flash flooding, and experts say there's likely more storms to come in the years ahead.
People on the Lumberjack ride at Canada's Wonderland in Toronto were stuck upside down for nearly half an hour.
A heavy police presence can be seen in downtown Vancouver Monday ahead of a planned protest over the killing of a Sikh leader and allegations that the Indian government played a role in the slaying.
Charges against the company accused of criminal negligence in connection with an August 2022 collision that claimed the lives of six young adults in Barrie have been dropped.
A special weather statement is in effect for Metro Vancouver due to a fall storm expected to bring strong winds and heavy rain, and residents are being warned to brace for falling branches and potential power outages.
The military has dropped a charge related to alleged sexual misconduct against Lt.-Gen. Steve Whelan, who was removed from his job as head of military personnel in 2021 after the allegations were made.
A Russian drone and missile strike near Odesa damaged infrastructure, a grain silo and an abandoned hotel and injured one person in the Black Sea port city as attacks elsewhere in Ukraine killed five civilians and wounded 13 in the past day, Ukrainian officials said Monday.
Libya's chief prosecutor said Monday he ordered the detention of eight current and former officials pending his investigation into the collapse of two dams earlier this month, a disaster that sent a wall of water several meters high through the center of a coastal city and left thousands of people dead.
A former neonatal nurse who was sentenced to life in prison for the murder of seven babies in her care and trying to kill six others at a U.K. hospital will face a retrial on a charge of attempting to murder a newborn baby girl, prosecutors said Monday.
The Kremlin said on Monday it was 'outrageous' that a Ukrainian man who served in one of Adolf Hitler's Waffen SS units during the Second World War had been presented to Canada's parliament last week as a hero.
Several Jewish advocacy organizations condemned members of Parliament on Sunday for giving a standing ovation to a man who fought for a Nazi unit during the Second World War.
A group of Canadian doctors, nurses and other health-care providers has issued recommendations on how to make health care more equitable for disadvantaged people.
Seattle-based Getty Images is taking a two-pronged approach to the threat and opportunity that AI poses to its business. First, it sued a leading purveyor of AI-generated images earlier this year for what it alleged was 'brazen infringement' of Getty's image collection 'on a staggering scale.' Now, it's embracing the technology.
Seven years after OSIRIS-REx was sent into space to retrieve a sample of an asteroid, the NASA-led spacecraft has delivered its cargo into Earth’s orbit, and Canada is set to receive a piece.
Travis Kelce put the ball in Taylor Swift's court, and she wound up bringing it to Arrowhead Stadium after all. Call it what you want. It's out of the woods now.
Montreal conductor Yannick Nezet-Seguin says he employed a secret weapon in teaching Bradley Cooper how to conduct like Leonard Bernstein in the upcoming biopic 'Maestro' -- an earpiece.
Top Thai officials welcomed hundreds of Chinese tourists at Bangkok's international airport on Monday, the first day of a new visa-free entry program that officials say will boost the country's tourism industry that was badly damaged by the coronavirus pandemic.
The head of the European Central Bank said Monday that interest rates will stay high enough to restrict business activity for 'as long as necessary' to beat back inflation.
The European Union's trade commissioner called for a more balanced economic relationship with China on Monday, noting a trade imbalance of nearly 400 billion euros ($425 billion), while also warning that China's position on the war in Ukraine could endanger its relationship with Europe.
Denmark's Lego said on Monday that it remains committed to its quest to find sustainable materials to reduce carbon emissions, even after an experiment by the world's largest toymaker to use recycled bottles did not work.
A lucky lottery player will be the winner of a record-breaking multi-million dollar prize on Wednesday.
A sanctuary just outside of Estevan is giving some of Saskatchewan’s smallest equines with special needs the opportunity for a forever home.
The nearly 300,000 fans descending on the Marco Simone club for the Ryder Cup this week will be able to see the 11th-century castle with the same name from various points of the course -- it's wedged between the sixth and eighth holes and has a big Italian flag waving from its tower -- but they won't be able to visit it.
Two participants in Sunday's half-marathon in Montreal suffered cardiorespiratory arrest at the finish line, event organizers confirmed.
Former NHL player Nicolas Kerdiles died Saturday after a motorcycle crash in Nashville, according to police. He was 29.
Ford Motor has offered Canadian union Unifor wage increases of up to 25 per cent in its tentative agreement, the union said on Saturday. The agreement provides a 10 per cent wage increase for the first year followed by increases of two per cent and three per cent through the second and third year and a $10,000 productivity and quality bonus to all employees on the active roll of the company, Unifor said.
Even after escalating its strike against Detroit automakers on Friday, the United Auto Workers union still has plenty of leverage in its effort to force the companies to agree to significant increases in pay and benefits.
The United Auto Workers union expanded its strike against major carmakers Friday, walking out of all 38 parts-distribution centres operated by General Motors and Jeep and Ram owner Stellantis in 20 states but sparing Ford from further shutdowns.