Top 4 quirky consumer complaints received in 2022: BBB
Top 4 quirky consumer complaints received in 2022: BBB
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
The Better Business Bureau (BBB) says it receives tens of thousands of complaints from consumers across Canada each year, but once in a while a "quirky" one will take them by surprise.
"On rare occasions, we do receive complaints that make us do a double take," BBB Media and Communications Specialist Aaron Guillen said in a news release. "No matter what, our BBB team is devoted to going through every complaint, review, and scam report that is submitted to ensure its authenticity. It’s important to tell your good and bad experiences with businesses to BBB."
Despite the number of unusual complaints it receives, the BBB still asks consumers to file their complaints online or by email.
Here are the top four unusual complaints BBB received in 2022:
1. A consumer wanted a refund from a bar after he offered to buy a round of drinks for a group of women and they took the drinks and didn't engage in conversation with him.
2. A consumer wanted a refund from a business after a bath bar they received for Christmas wasn't as foamy or bubbly as they'd hoped it be.
3. A consumer complained about his oil technician because he smelled 'like a dead cat in an alleyway' and looked like Marv, the tall bandit from the Home Alone movie.
4. A consumer wanted a refund after not receiving enough seasoning fillings in their ramen noodle package that they bought.
Reporting for this story was paid for through The Afghan Journalists in Residence Project funded by Meta.
China's military rebuked the United States and Canada for 'deliberately provoking risk' after the countries' navies staged a rare joint sailing through the sensitive Taiwan Strait.
A fishing excursion ended in tragedy on Saturday when four children died in a village in northeastern Quebec, provincial police said. Authorities said they were still searching for a missing man in his 30s who was a member of the fishing party and remained unaccounted for.
Heavy rain and some military reinforcements arrived to assist efforts on Saturday to quell the wildfires that have destroyed homes and caused the evacuation of thousands of people across Nova Scotia.
The U.S. Ambassador to Canada says America 'absolutely wants to have it both ways' when it comes to fighting climate change while pursuing fossil fuel projects.
New study finds increase in antipsychotic drugs use in long-term care homes across Canada, despite no significant increase in behavioural symptoms – something that may expose a potential area of concern for quality of care, researchers say.
NHL Commissioner Gary Bettman says the process to sell the Ottawa Senators is moving forward as "quickly as possible," and the New York-based company overseeing the sale is advising to "expect a very good outcome in the next few weeks."
Concerns around civilian safety spiked in Ukraine on Saturday, as officials announced that an inspection had found nearly a quarter of the country's air-raid shelters locked or unusable, just days after a woman in Kyiv allegedly died waiting outside a shuttered shelter during a Russian missile barrage.
Post tropical storm Fiona showed how quickly Canadians can be displaced by climate change. W5 looks into whether more people living in vulnerable areas will have to consider moving in the years to come.
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars.
W5 Producer Shelley Ayres explains how she was in awe to meet what the Guinness Book of World Record's has named the World's Tallest Teenager, a 17-year-old from Quebec who plays for Team Canada.
CTV W5 investigates what authorities knew about plans to smuggle cocaine out of the Dominican Republic on a Toronto-bound Pivot Airlines flight. The airline's crew is demanding justice following their eight-month detention.
Gordie Sampson has written hit songs for some of the biggest names in country music, including Carrie Underwood and Luke Bryan. CTV W5 speaks with the Grammy winner from small-town Nova Scotia about his creative process.
Toronto police say the five suspects involved in a stabbing at Kennedy Station Friday night that left a man in critical condition are between the ages of 12 and 15 years old.
NHL Commissioner Gary Bettman says the process to sell the Ottawa Senators is moving forward as "quickly as possible," and the New York-based company overseeing the sale is advising to "expect a very good outcome in the next few weeks."
Just after noon on Feb. 4, Barrie police received a 911 call from staff at a grocery store on Blake Street, where a woman had fled from a man's vehicle after he committed "serious and violent" offences against her.
A day of action held across Ontario saw the Ontario Federation of Labour (OFL) taking aim at a number of issues impacting community members, such as the cost of living.
Todd Edginton could hardly believe his eyes when he looked out his back door to find a wind turbine on fire. He wasn’t alone, as people stopped just north of Goderich to see the spectacle unfold.
A new immersive experience has opened at 100 Kellogg Ln. in London. Immersive Disney Animation features sights and sounds from a wide range of classic Walt Disney pictures.
People are rallying in cities across the province Saturday as part of the Ontario Federation of Labour’s ‘Enough is Enough Day of Action.' The protests and marches taking aim at the Doug Ford government, with participants looking for solutions to the cost of living crisis.
A fishing excursion ended in tragedy on Saturday when four children died in a village in northeastern Quebec, provincial police said. Authorities said they were still searching for a missing man in his 30s who was a member of the fishing party and remained unaccounted for.
Heavy rain and some military reinforcements arrived to assist efforts on Saturday to quell the wildfires that have destroyed homes and caused the evacuation of thousands of people across Nova Scotia.
It was a historic day in Manitoba. From across Canada, an estimated 4,000 Manitoba Metis Federation (MMF) citizens showed up in person or online for an extraordinary general assembly.
Winnipegger Howie Prociuk was on a father/son trip south of the border to see the Toronto Blue Jays take on the Minnesota Twins in Minneapolis last month, when a funny thought occurred to him.
Experts say 1,500 recently announced job losses at Suncor Energy Inc. are an example of the type of "collateral damage" that can occur when an activist investor comes calling.
Defence Minister Anita Anand says Canada is committed to the support of a free, open and inclusive Indo-Pacific, and is reinforcing its military presence in the region.
Jenny Kwan has been outspoken against human-rights violations by the Chinese Communist Party and often advocates for the country's Uyghur Muslim minority. The Hong Kong-born member of Parliament said in an interview with The Canadian Press that that's what made her an 'evergreen' target of the Chinese government.
New study finds increase in antipsychotic drugs use in long-term care homes across Canada, despite no significant increase in behavioural symptoms – something that may expose a potential area of concern for quality of care, researchers say.
The number of people in Canada with inflammatory bowel disease is increasing rapidly and is expected to grow to 470,000 by 2035, according to a new report from Crohn's and Colitis Canada.
Racial bias built into a common medical test for lung function is likely leading to fewer Black patients getting care for breathing problems, a study published Thursday suggests.
Twitter's head of trust and safety, Ella Irwin, told Reuters on Thursday that she has resigned from the social media company, which has faced criticism for lax protections against harmful content since billionaire Elon Musk acquired it in October.
Deep in an open coal mine in southern Greece, researchers have discovered the antiquities-rich country's oldest archaeological site, which dates to 700,000 years ago and is associated with modern humans' hominin ancestors. The find announced Thursday would drag the dawn of Greek archaeology back by as much as a quarter of a million years, although older hominin sites have been discovered elsewhere in Europe. The oldest, in Spain, dates to more than a million years ago.
In an exclusive interview with The Associated Press, director Christopher Nolan offers a guide to his favourite formats, explaining why it matters and even where he likes to sit so that audiences don't feel like they need a film school degree (or one in theoretical physics) before settling on a theatre.
Walt Disney's Pixar Animation Studios has eliminated 75 positions including those of two executives behind box office disappointment 'Lightyear,' sources said on Saturday, the first significant job cuts at the studio in a decade.
Air Canada says travellers should be prepared for further flight disruptions as it works to return service to normal following a technical malfunction Thursday.
NHL Commissioner Gary Bettman says the process to sell the Ottawa Senators is moving forward as "quickly as possible," and the New York-based company overseeing the sale is advising to "expect a very good outcome in the next few weeks."
Bianca Andreescu was eliminated from the French Open after losing to Ukraine's Lesia Tsurenko in straight sets, 6-1, 6-1, in the third round on Saturday.
Rafael Nadal is expected to need about five months to recover from arthroscopic surgery on his left hip, a timeline that likely would keep him out for the rest of this season.
America apparently needs more car seats. So, when Volkswagen unveiled the ID. Buzz, a retro-styled electric van, last year, it noted that the version for the North American market would be longer and would have three rows of seats.
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
