Top 4 quirky consumer complaints received in 2022: BBB
Top 4 quirky consumer complaints received in 2022: BBB
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
The Better Business Bureau (BBB) says it receives tens of thousands of complaints from consumers across Canada each year, but once in a while a "quirky" one will take them by surprise.
"On rare occasions, we do receive complaints that make us do a double take," BBB Media and Communications Specialist Aaron Guillen said in a news release. "No matter what, our BBB team is devoted to going through every complaint, review, and scam report that is submitted to ensure its authenticity. It’s important to tell your good and bad experiences with businesses to BBB."
Despite the number of unusual complaints it receives, the BBB still asks consumers to file their complaints online or by email.
Here are the top four unusual complaints BBB received in 2022:
1. A consumer wanted a refund from a bar after he offered to buy a round of drinks for a group of women and they took the drinks and didn't engage in conversation with him.
2. A consumer wanted a refund from a business after a bath bar they received for Christmas wasn't as foamy or bubbly as they'd hoped it be.
3. A consumer complained about his oil technician because he smelled 'like a dead cat in an alleyway' and looked like Marv, the tall bandit from the Home Alone movie.
4. A consumer wanted a refund after not receiving enough seasoning fillings in their ramen noodle package that they bought.
Reporting for this story was paid for through The Afghan Journalists in Residence Project funded by Meta.
Prince Harry entered a courtroom witness box Tuesday, swearing to tell the truth in testimony against a tabloid publisher he accuses of phone hacking and other unlawful snooping.
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
Many Canadian parents are stretching themselves thin — even going as far as to postpone their retirement in some cases — in order to help pay for their children’s education, according to a new survey.
The wall of a major dam in a part of southern Ukraine that Moscow controls collapsed Tuesday, triggering floods, endangering Europe's largest nuclear power plant and threatening drinking water supplies as both sides in the war rushed to evacuate residents and blamed each other for the emergency.
Police in Australia are investigating the suspicious death of a woman who used to live in Surrey, BC, after her body was found in her apartment on the outskirts of Sydney.
Canada’s housing market saw the largest improvement in affordability in nearly four years in the first quarter of 2023, according to a report from economists at the National Bank of Canada.
It will take Torontonians who make over $236,000 per year about 25 years to save for a down payment on a house, according to a new housing affordability report. But, the report also notes the real estate market is seeing improvement in affordability.
Officials warn 2023 is on track to be the worst fire season ever seen in Canada, smoke and haze makes air quality poor across the country, and the federal prison service is reconsidering its decision to move Paul Bernardo to a medium-security jail.
Post tropical storm Fiona showed how quickly Canadians can be displaced by climate change. W5 looks into whether more people living in vulnerable areas will have to consider moving in the years to come.
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars.
W5 Producer Shelley Ayres explains how she was in awe to meet what the Guinness Book of World Record's has named the World's Tallest Teenager, a 17-year-old from Quebec who plays for Team Canada.
CTV W5 investigates what authorities knew about plans to smuggle cocaine out of the Dominican Republic on a Toronto-bound Pivot Airlines flight. The airline's crew is demanding justice following their eight-month detention.
Gordie Sampson has written hit songs for some of the biggest names in country music, including Carrie Underwood and Luke Bryan. CTV W5 speaks with the Grammy winner from small-town Nova Scotia about his creative process.
A grieving widow whose husband was run over and killed by a speeding OPP officer can’t believe the force told her it won’t hold a public hearing into the case because it decided the misconduct was 'not serious.'
Officials are asking people living around Centennial Lake to evacuate their homes as a forest fire burns in the area west of Calabogie, Ont. An evacuation order has been extended to Wednesday afternoon.
Capital Pride will be receiving money from the federal government to cover costs of added security measures at this year's Pride parade and other events.
Police in Barrie say another unsanctioned truck rally held in the city's north end over the weekend drew hundreds of participants and onlookers in a "chaotic scene of disrespect and total disregard for private property."
Residents in Simcoe County and Muskoka are advised to be cautious as forest fires in Quebec impact the air quality, prompting a special statement from Environment Canada.
Flames and smoke could be seen shooting out of a home on Graham Street in Waterloo shortly after midnight on Monday, creating a scene that firefighters say was intense before they arrived.
On this day in 2021, four out of five members of a London, Ont. family were killed while they were out for a walk and struck by a vehicle, in an apparently deliberate attack.
CTV cameras captured the moment London, Ont. firefighters discovered a sparking lithium battery pack in a charred apartment at 122 Base Line Rd. W. Sunday.
There was emotional testimony on Monday from the husband of the woman killed in a crash in south London, Ont. almost four years ago. Paul Kay testified about the last moments in the life of his 68-year-old wife, Penny.
Buses will run during festival hours on Thursday, Friday and Saturday with final pick-ups at the Vollmer Culture and Recreation Complex just after the festival closes.
Windsor police are looking to identify a suspect who allegedly sexually assaulted a teenage girl and stole from her at a Walkerville park Saturday night.
A 53-year-old man was shot and killed in the Montreal suburb of Dorval on Monday afternoon. A source told CTV News that the victim is Francesco Del Balso, who has links to Montreal's Mafia.
The numerous forest fires raging in certain regions of Quebec have led to thousands of evacuations since the weekend and continue to threaten infrastructure on Tuesday. Temporary accommodation centres have been opened in nine municipalities on the Côte-Nord, in Abitibi-Témiscamingue and in Saguenay-Lac-Saint-Jean, to accommodate evacuees.
Although inflation is set to influence the behaviour of Quebec holidaymakers, just as many of them want to get on a plane as before the pandemic, according to a CAA-Quebec survey.
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
A Ukrainian woman who now lives in Winnipeg is hoping one day she will be able to bring her husband's remains to her new home, a place he hoped one day he too would be able to call home.
Manitoba Public Insurance is suing the Manitoba government, a Manitoba construction company and an unidentified employee for more than $31,000 saying road work damaged 12 vehicles in 2021.
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
Edmonton police launched a new tool Monday to encourage reports of "hate incidents," something officers believe will help them track people who may escalate to "hate crimes."
Many Canadian parents are stretching themselves thin — even going as far as to postpone their retirement in some cases — in order to help pay for their children’s education, according to a new survey.
The provincial wildfire service is warning British Columbians to have a go-bag and make an evacuation plan with this year's wildfire season off to an alarming start.
Real estate experts say B.C.’s housing market is heating back after cooling off due to rising interest rates but the future is uncertain as several economists expect the Bank of Canada to hike rates again.
Police in Australia are investigating the suspicious death of a woman who used to live in Surrey, BC, after her body was found in her apartment on the outskirts of Sydney.
Conservative Leader Pierre Poilievre is threatening to use procedural tools to delay passage of the federal budget in the House of Commons if the Liberals don't meet his demands.
The federal prison service says it will have a second look at its decision to move convicted killer Paul Bernardo to a medium-security facility as political leaders of all stripes react to the news with shock and outrage.
The federal government will be providing up to $1.5 million to Pride organizations across the country for increased security measures at parades and other events this year, as advocates call for all political parties to take part.
The Canadian Medical Association and 14 other organizations representing health workers are urging premiers to keep health care at the top of the agenda at their next meeting in July.
Those in favour of creating a federal right to repair law say the government should avoid shaping such legislation according to the wishes of special interest lobbyists as Ottawa gets set to launch consultations on the issue.
Apple on Monday unveiled a long-rumoured headset that will place its users between the virtual and real world, while also testing the technology trendsetter's ability to popularize new-fangled devices after others failed to capture the public's imagination
Actors represented by the Hollywood union SAG-AFTRA voted Monday evening to authorize a strike if they don't agree on a new contract with major studios, streamers and production companies by June 30.
Actor Cuba Gooding Jr. faces the start of a civil trial Tuesday on accusations that he raped a woman in a New York City hotel a decade ago, an encounter that he contends was consensual after the two met at a nearby restaurant.
Global stock markets were mixed Tuesday after a report that showed growth in service industries is slowing stoked concern the U.S. economy is weakening.
Those in favour of creating a federal right to repair law say the government should avoid shaping such legislation according to the wishes of special interest lobbyists as Ottawa gets set to launch consultations on the issue.
Australia's central bank on Tuesday lifted its benchmark interest rate for a 12th consecutive time, to 4.1 per cent, and warned further rises could follow.
A whisky brand co-founded by actor Kiefer Sutherland says it has raised more than $100,000 for relief efforts related to the ongoing Nova Scotia wildfires.
Jessica Tuomela is a swimmer and triathlete, and has been on the podium at the Paralympics, but says the feeling returning a missing person home safely is no comparison.
Creating the perfect backdrop for the upcoming “Barbie” movie required so much pink paint that it led to a global shortage, according to its production designer.
Jonathan Marchessault scored twice and started an early blitz that chased the NHL's hottest postseason goalie, and Adin Hill continued his stellar play as the Vegas Golden Knights seized control of the Stanley Cup Final with a 7-2 victory over the Florida Panthers to take a 2-0 series lead Monday night.
Ontario has committed to paying a third of the cost to save a $5-billion electric vehicle battery plant in Windsor, Ont., premier Doug Ford said Thursday.
The prospect of Fernando Alonso ending a decade-long wait for his 33rd Formula One win in front of tens of thousands of fans at his home race proved too good to be true on Sunday.
Max Verstappen had warned that his Red Bull team was good enough to win every single race of the Formula One season. On Sunday he took one more step toward that ambitious sweep by easing to victory at the Spanish Grand Prix.
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
