Top 4 quirky consumer complaints received in 2022: BBB
Top 4 quirky consumer complaints received in 2022: BBB
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
The Better Business Bureau (BBB) says it receives tens of thousands of complaints from consumers across Canada each year, but once in a while a "quirky" one will take them by surprise.
"On rare occasions, we do receive complaints that make us do a double take," BBB Media and Communications Specialist Aaron Guillen said in a news release. "No matter what, our BBB team is devoted to going through every complaint, review, and scam report that is submitted to ensure its authenticity. It’s important to tell your good and bad experiences with businesses to BBB."
Despite the number of unusual complaints it receives, the BBB still asks consumers to file their complaints online or by email.
Here are the top four unusual complaints BBB received in 2022:
1. A consumer wanted a refund from a bar after he offered to buy a round of drinks for a group of women and they took the drinks and didn't engage in conversation with him.
2. A consumer wanted a refund from a business after a bath bar they received for Christmas wasn't as foamy or bubbly as they'd hoped it be.
3. A consumer complained about his oil technician because he smelled 'like a dead cat in an alleyway' and looked like Marv, the tall bandit from the Home Alone movie.
4. A consumer wanted a refund after not receiving enough seasoning fillings in their ramen noodle package that they bought.
Reporting for this story was paid for through The Afghan Journalists in Residence Project funded by Meta.
Some flights into the New York City area on Wednesday were delayed and some briefly halted because of reduced visibility from wildfire smoke from Canada.
With the latest hike bringing Canada's key interest rates to levels not seen since 2001, one mortgage broker is warning that it may be 'the last straw' for some homeowners with variable mortgages.
It's been a busy, tumultuous few days for Prince Harry, the Duke of Sussex as he took his place on the witness stand in his trial against the Mirror Group Newspapers. Here are royal commentator Afua Hagan's top takeaways from his two-day grilling.
The Bank of Canada's latest decision to raise its key interest rate comes at a time when many are struggling to afford their homes. CTVNews.ca wants to hear from people in Canada who are going to great lengths to find affordable housing.
Poor air quality is forecast to persist into the weekend across parts of Ontario, as plumes of wildfire smoke blanket the province and prompt school boards to limit outdoor activities.
The man who was found not criminally responsible in the stabbing deaths of five people at a house party in Brentwood more than nine years ago is seeking more freedoms.
One of the architects of the law that governs Canada's prison system says it's understandable people want revenge on killer and serial rapist Paul Bernardo, but that's not what the prison system is designed for.
Post tropical storm Fiona showed how quickly Canadians can be displaced by climate change. W5 looks into whether more people living in vulnerable areas will have to consider moving in the years to come.
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars.
W5 Producer Shelley Ayres explains how she was in awe to meet what the Guinness Book of World Record's has named the World's Tallest Teenager, a 17-year-old from Quebec who plays for Team Canada.
CTV W5 investigates what authorities knew about plans to smuggle cocaine out of the Dominican Republic on a Toronto-bound Pivot Airlines flight. The airline's crew is demanding justice following their eight-month detention.
Gordie Sampson has written hit songs for some of the biggest names in country music, including Carrie Underwood and Luke Bryan. CTV W5 speaks with the Grammy winner from small-town Nova Scotia about his creative process.
The air quality in Toronto has become so polluted due to forest fires in Quebec and Ontario that strenuous outdoor activities could leave you coughing and with an itchy throat.
Multiple municipalities across Simcoe County are under fire bans amid tinder-dry conditions igniting concerns about the potential dangers of out-of-control fires.
High levels of air pollution have developed in Waterloo region and Wellington County as smoke plumes from wildfires burning in Quebec and northeastern Ontario continue to blow into the region, Environment Canada says.
Students at Sir Frederick Banting Secondary School in London, Ont. are being investigated after a video was posted online showing students tearing down a LGBTQ2S+ pride flag.
A lifejacket and a swift response by the community are credited with saving the life of a swimmer who had drifted from shore near Grand Bend last weekend.
Smoke from wildfires in Quebec and Northern Ontario is finding its way into the region. While the London, Ont. area has escaped the extreme haze seen over parts of Eastern Ontario, a special air quality advisory is in effect — anyone looking up Tuesday evening could see why.
Windsor police are looking for witnesses to a serious collision involving a pedestrian Tuesday afternoon that sent a 62-year-old man to hospital with life-threatening conditions.
The coalition of 23 Quebec municipalities are challenging the French-language law (Bill 96) on the following points: contracts and communication, the obligation to adopt resolution to maintain bilingual status, illegal searches and seizures, government grants and the obligation to discipline employees.
The chief of the Shelburne Volunteer Fire Department says the blaze near Barrington Lake, which is now classified as “held,” is unlike anything he’s ever seen.
Halifax media outlets were given a tour of the neighbourhoods hardest hit by the Tantallon wildfire Tuesday afternoon and saw firsthand the damage and destruction left behind.
Irving Oil says it’s undertaking a “strategic review” with an eye to its future. In a release Wednesday, the company says it’s looking at a number of options, including the sale of its assets.
The man who was found not criminally responsible in the stabbing deaths of five people at a house party in Brentwood more than nine years ago is seeking more freedoms.
The man who was found not criminally responsible in the stabbing deaths of five people at a house party in Brentwood more than nine years ago is seeking more freedoms.
A reward of $100,000 is up for grabs as police in Metro Vancouver renew calls for help finding 36-year-old Cody Timothy Casey—a man wanted Canada-wide for a total of 17 drugs and firearms offences.
Prime Minister Justin Trudeau is showing no interest in compromising with Meta and Google over their online news bill that would make tech giants pay for journalism created by others that helps those companies generate revenue.
Being a 'sleep procrastinator' might not only make you grumpy the next day, it can put your health at risk. A sleep expert shares tips for making sure bedtime is shut-eye time.
Two people died in what officials believe was a mass fentanyl overdose over the weekend involving five people in a hotel room in the Hawaii tourist mecca of Waikiki.
Federal safety regulators are urging consumers to stop using baby pillows that have been linked to 10 infant deaths but are still being sold on Facebook Marketplace, despite being recalled two years ago.
The James Webb Space Telescope set its sights on a galaxy 20 million light-years away, capturing a dazzling star-forming galaxy in images streaked with the signature of passing asteroids.
Reporters are a skeptical bunch, so it was unusual to hear so many of them raving about their firsthand experience with Apple's next Big Thing: the high-priced headset called Vision Pro, a device infused with totally virtual reality as well as augmented reality that projects digital images on top of real-world settings.
The Canadian military has confirmed it participated in a May 2023 forum for Five Eyes intelligence partners that was held by the director of the Pentagon's UFO research program.
Former Fox News host Tucker Carlson released the first episode of his new show on Twitter on Tuesday, weeks after being taken off the air by the network following a damaging defamation lawsuit over false claims of election fraud.
CNN ousted chief executive Chris Licht after a tumultuous year leading the struggling news network that culminated in a damning magazine profile and the growing realization that he'd lost the confidence of the network's journalists.
With the latest hike bringing Canada's key interest rates to levels not seen since 2001, one mortgage broker is warning that it may be 'the last straw' for some homeowners with variable mortgages.
Montana became the first state in the U.S. to enact a complete ban on TikTok on Wednesday when Republican Gov. Greg Gianforte signed a measure that's more sweeping than any other state's attempts to curtail the social media app, which is owned by a Chinese tech company.
Years ago, when my now-grown daughter Justine was a toddler, we visited a U-pick farm where she plucked plump, ripe strawberries from a field of sprawling plants. Some made it into the basket on that sunny June day; others went directly into her mouth.
On the eve of the RBC Canadian Open, news of a merger between the PGA Tour, European Tour and LIV Golf shocked the golf world -- including one of Canada's best players.
Insurance industry group Equite Association says vehicle theft in multiple provinces surged last year. Vehicle theft was up by 50 per cent in Quebec year over year, by 48.3 per cent in Ontario, by 34.5 per cent in Atlantic Canada and by 18.3 per cent in Alberta.
Ontario has committed to paying a third of the cost to save a $5-billion electric vehicle battery plant in Windsor, Ont., premier Doug Ford said Thursday.
Former Formula One boss Bernie Ecclestone on Tuesday formally pleaded not guilty to a fraud charge over his alleged failure to declare millions of dollars held in a trust in Singapore to Britain's government.
A server brings food to a table as people dine at a restaurant in Vancouver, on Tuesday, September 21, 2021.THE CANADIAN PRESS/Darryl Dyck
