Money stuck in cyberspace amid e-transfer issues at TD Canada Trust
Josh K. Elliott, CTVNews.ca
Published Tuesday, October 31, 2017 12:31PM EDT
Last Updated Tuesday, October 31, 2017 12:42PM EDT
A number of users are reporting issues with Interac e-transfer services at TD Canada Trust.
Several people have complained online that their money is stuck in cyberspace due to the issue, which appears to have affected users over the last few days.
An automated phone message at TD acknowledges that there is a problem with the service. “We’re working to restore service as quickly as possible,” the message said.
"We're aware of the issue impacting e-Transfers for a small number of our customers stemming from a recent update to provide enhanced features," TD Canada Trust told CTVNews.ca in a statement. "We are working around the clock to fix it."
TD has also responded to complaints about the issue on Twitter, telling one customer: “We’d like to assure you our tech team is working on a fix ASAP. We apologize for the inconvenience this may cause you.”