Grandparent scams are on the rise. Here's how you can protect yourself
Like hundreds of Canadian seniors this year, Ilene Lawson received a terrifying phone call she won’t soon forget.
She was told her granddaughter had been in a car accident and a loaded gun was found in the trunk. She was now in police custody.
“I was freaking out. I was totally freaking out,” said Lawson at her home in Mississauga, Ont. “I was shaking, which is not normally me. All I could think about is my granddaughter being a cell, locked up in there.”
The caller told Lawson her granddaughter would be released if she paid a $10,000 dollar cash bond. But she was told there was a gag order and she had to keep quiet.
It was only after she handed over the money, she realized it was all a lie.
She is now sharing her story in the hope that no one else will fall victim to the scam.
“Every night when I go to bed I relive it,” she said.
Police across the country are seeing a rise in criminals preying on fears of the elderly with what’s known as grandparent scams.
They say fraudsters are no longer just collecting by wire transfer.
“What we’re seeing locally is that there’s an in-person element. It’s not just online, and that’s concerning to me,” said Cpl. Laura Hirst of the Burnaby RCMP in B.C.
The Canadian Anti-Fraud Centre (CAFC) says from Jan. 1 to Aug. 31 in 2022, there were 1,352 reports of ‘emergency’ scams, resulting in more than $4.5 million in losses. That’s almost twice the losses in all of 2021.
That’s only the reported cases. Victims often stay silent.
“It’s not only financial consequences but also emotional consequences, where these victims usually are going to have a sense of fear, discouragement, shame that they have listened to the fraudsters,” said Lt. Lynne Labelle of the Montreal police department.
RCMP say seniors who get such a call should:
- Hang up and not provide any information to the caller
- Do not send money to the caller
- Call your family members right away, especially the family member in question
- Report this information to police.
All scams should also be reported to the CAFC, which can be reached online or by phone at 1-888-495-8501.
“Be mindful or be careful of what you post online. Scammers can use details shared on social media platforms,” said Jeff Horncastle of the CAFC. “A lot of times if you list your family members, names of your family members, fraudsters unfortunately can gather this information and use it as an extra tool to try and scam you.”
CTVNews.ca Top Stories
Canada sends military aircraft into Haiti's skies as gang violence escalates
Canada has sent one of its military planes to Haiti to help the country cope with escalating violence.

New study highlights increasing prevalence of muscle dysmorphia among Canadian boys, young men
Canadian researchers are drawing attention to the increasing prevalence of 'a pathological pursuit of muscularity' among Canadian boys and young men, with a new study that found one in four were at risk of developing what's known as muscle dysmorphia.
Five things to know about upcoming health-care talks between Trudeau, premiers
On Tuesday in Ottawa, Canada's 13 premiers and Prime Minister Justin Trudeau will sit around the same table in person for the first time since COVID-19 hoping to find a path toward a new long-term health-care funding deal.
China has reasons to keep cool after U.S. downs suspected spy balloon
China may respond to the U.S. shooting down its suspected spy balloon after warning of 'serious repercussions,' but analysts say any move will likely be finely calibrated to keep from worsening ties that both sides have been seeking to repair.
Former Israeli PM: Putin promised not to kill Zelenskyy
A former Israeli prime minister who served briefly as a mediator at the start of Russia's war with Ukraine says he drew a promise from the Russian president not to kill his Ukrainian counterpart.
Canadian hitmakers vie for Grammys alongside some of pop music's biggest stars
Pop superstars Bryan Adams, Michael Buble and Drake could emerge Grammy Awards winners today, but it's the Canadian hitmakers behind the scenes who are chasing some of the top prizes.
Poor oral health could affect the brain later in life: early study
An early study has shown keeping your gums and teeth healthy may have added benefits for your brain health.
Justice minister open to amending bail laws, OPP commissioner says change 'needed now'
Justice Minister and Attorney General David Lametti says he is open to amending bail laws, which have come under increased scrutiny following the shooting death of an Ontario Provincial Police officer.
U.S. downs Chinese balloon, drawing a threat from China
The U.S. military on Saturday shot down a suspected Chinese spy balloon off the Carolina coast after it traversed sensitive military sites across North America. China insisted the flyover was an accident involving a civilian aircraft and threatened repercussions.
W5 HIGHLIGHTS
W5 Investigates | Daniel Jolivet insists he's not a murderer and says he has proof
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars. W5's documentary 'Buried Evidence' airs Saturday at 7 p.m. on CTV.

W5 Investigates | Lebanese-Canadian family of 3-year-old killed in Beirut blast still searching for accountability, answers
More than two years after downtown Beirut was levelled by an explosion, a Lebanese-Canadian family of a 3-year-old girl killed in the blast is still searching for answers. Watch W5's documentary 'The Explosion' on CTV at 7 p.m.

W5 EXCLUSIVE | Interviewing a narco hitman: my journey into Mexico's cartel heartland
W5 goes deep into the narco heartland to interview a commander with one of Mexico's most brutal cartels.

9 things to know about medical assistance in dying for mental illness
In Canada, Medical Assistance in Dying is changing. In 2023, people who have a mental disorder as their sole underlying medical condition will become eligible for an assisted death. Originally, that was scheduled to happen on March 17, but the government has asked for a delay. CTVNews.ca/W5 outlines 9 things you need to know about MAiD.
The mini investigations you never see, and why journalism matters
On CTVNews.ca/W5: Executive Producer Derek Miller highlights an example of a W5 mini investigation that never made it to air, but made a difference in someone's life nonetheless.
W5: The Informant | How avocados became 'green gold' to Mexican drug cartels, and a deeper dive into the Pivot Airlines saga
On CTVNews.ca/W5: Executive Producer Derek Miller highlights some of W5's upcoming investigations, including Mexico's multi-billion dollar avocado industry run by cartels, and a continuing look into the Pivot Airlines passengers and crew who were detained for months without charges in the Dominican Republic.
W5 EXCLUSIVE | Pivot Airlines crew back in Canada after being trapped in Dominican Republic since spring
The five-member Pivot Airlines crew, who had been detained in the Dominican Republic for almost eight months, is now back in Canada. An emotional airport reunion took place in a special pre-arrivals area of Toronto Pearson International Airport, as the two flight attendants, pilot, co-pilot and mechanic were greeted by family.
W5 EXCLUSIVE | W5 exposes the drug connections and money trail in the Pivot Airlines story
On CTVNews.ca, W5 exposes the suspicious company chartering a Pivot Airlines flight that ended up with 210 kilograms of cocaine onboard.