Grandparent scams are on the rise. Here's how you can protect yourself
Like hundreds of Canadian seniors this year, Ilene Lawson received a terrifying phone call she won’t soon forget.
She was told her granddaughter had been in a car accident and a loaded gun was found in the trunk. She was now in police custody.
“I was freaking out. I was totally freaking out,” said Lawson at her home in Mississauga, Ont. “I was shaking, which is not normally me. All I could think about is my granddaughter being a cell, locked up in there.”
The caller told Lawson her granddaughter would be released if she paid a $10,000 dollar cash bond. But she was told there was a gag order and she had to keep quiet.
It was only after she handed over the money, she realized it was all a lie.
She is now sharing her story in the hope that no one else will fall victim to the scam.
“Every night when I go to bed I relive it,” she said.
Police across the country are seeing a rise in criminals preying on fears of the elderly with what’s known as grandparent scams.
They say fraudsters are no longer just collecting by wire transfer.
“What we’re seeing locally is that there’s an in-person element. It’s not just online, and that’s concerning to me,” said Cpl. Laura Hirst of the Burnaby RCMP in B.C.
The Canadian Anti-Fraud Centre (CAFC) says from Jan. 1 to Aug. 31 in 2022, there were 1,352 reports of ‘emergency’ scams, resulting in more than $4.5 million in losses. That’s almost twice the losses in all of 2021.
That’s only the reported cases. Victims often stay silent.
“It’s not only financial consequences but also emotional consequences, where these victims usually are going to have a sense of fear, discouragement, shame that they have listened to the fraudsters,” said Lt. Lynne Labelle of the Montreal police department.
RCMP say seniors who get such a call should:
- Hang up and not provide any information to the caller
- Do not send money to the caller
- Call your family members right away, especially the family member in question
- Report this information to police.
All scams should also be reported to the CAFC, which can be reached online or by phone at 1-888-495-8501.
“Be mindful or be careful of what you post online. Scammers can use details shared on social media platforms,” said Jeff Horncastle of the CAFC. “A lot of times if you list your family members, names of your family members, fraudsters unfortunately can gather this information and use it as an extra tool to try and scam you.”
CTVNews.ca Top Stories
How more than 100 women realized they may have dated, been deceived by the same man
An Ontario man is being accused of changing his name, profession and life story multiple times to potentially more than 100 women online before leaving some out thousands of dollars.

Mother charged with sexual abuse of toddler in Edmonton area after FBI tip
A Strathcona County toddler has been rescued from suspected sexual exploitation, and the child's mother has been charged, police said.
Bank of Canada to publish summary of interest-rate deliberations for the first time
The Bank of Canada will release a summary of its deliberations on the latest interest rate hike later today, the first time the central bank is giving Canadians a peek behind the curtain into its decision-making process.
Biden in State of Union urges U.S. Congress: 'Finish the job'
U.S. President Joe Biden exhorted Congress Tuesday night to work with him to 'finish the job' of rebuilding the economy and uniting the nation as he delivered a State of the Union address aimed at reassuring a country beset by pessimism and fraught political divisions.
Federal health minister to write to provinces seeking agreement on new health deal
Federal Health Minister Jean-Yves Duclos will ask the provinces today whether or not they intend to accept the new health-care funding deal tabled by the prime minister.
LeBron James becomes NBA's all-time scoring leader, surpassing Kareem Abdul-Jabbar
LeBron James is the NBA's new career scoring leader. With a stepback jump shot with 10.9 seconds left in the third quarter against the Oklahoma City Thunder on Tuesday night, James pushed his career total to 38,388 points on Tuesday night and broke the record that Kareem Abdul-Jabbar held for nearly four decades.
On list of 50 'most Instagrammable' places, only 1 is in Canada
A new ranking by global travel site Big 7 Travel has revealed the most Instagrammable places for people to visit in 2023, but only one Canadian location, Banff, is among them.
Spy balloon part of a broader Chinese military surveillance operation, U.S. intel sources tell CNN
U.S. intelligence officials believe that the recently recovered Chinese spy balloon is part of an extensive surveillance program run by the Chinese military, according to multiple American officials familiar with the intelligence.
Canadian military plane heads home after two surveillance flights over Haiti
A Canadian Armed Forces surveillance plane was heading home on Tuesday after two intelligence-collecting flights over Haiti.
W5 HIGHLIGHTS
W5 Investigates | Daniel Jolivet insists he's not a murderer and says he has proof
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars.

W5 Investigates | Lebanese-Canadian family of 3-year-old killed in Beirut blast still searching for accountability, answers
More than two years after downtown Beirut was levelled by an explosion, a Lebanese-Canadian family of a 3-year-old girl killed in the blast is still searching for answers.

W5 EXCLUSIVE | Interviewing a narco hitman: my journey into Mexico's cartel heartland
W5 goes deep into the narco heartland to interview a commander with one of Mexico's most brutal cartels.

9 things to know about medical assistance in dying for mental illness
In Canada, Medical Assistance in Dying is changing. In 2023, people who have a mental disorder as their sole underlying medical condition will become eligible for an assisted death. Originally, that was scheduled to happen on March 17, but the government has asked for a delay. CTVNews.ca/W5 outlines 9 things you need to know about MAiD.
The mini investigations you never see, and why journalism matters
On CTVNews.ca/W5: Executive Producer Derek Miller highlights an example of a W5 mini investigation that never made it to air, but made a difference in someone's life nonetheless.
W5: The Informant | How avocados became 'green gold' to Mexican drug cartels, and a deeper dive into the Pivot Airlines saga
On CTVNews.ca/W5: Executive Producer Derek Miller highlights some of W5's upcoming investigations, including Mexico's multi-billion dollar avocado industry run by cartels, and a continuing look into the Pivot Airlines passengers and crew who were detained for months without charges in the Dominican Republic.
W5 EXCLUSIVE | Pivot Airlines crew back in Canada after being trapped in Dominican Republic since spring
The five-member Pivot Airlines crew, who had been detained in the Dominican Republic for almost eight months, is now back in Canada. An emotional airport reunion took place in a special pre-arrivals area of Toronto Pearson International Airport, as the two flight attendants, pilot, co-pilot and mechanic were greeted by family.
W5 EXCLUSIVE | W5 exposes the drug connections and money trail in the Pivot Airlines story
On CTVNews.ca, W5 exposes the suspicious company chartering a Pivot Airlines flight that ended up with 210 kilograms of cocaine onboard.