Grandparent scams are on the rise. Here's how you can protect yourself
Like hundreds of Canadian seniors this year, Ilene Lawson received a terrifying phone call she won’t soon forget.
She was told her granddaughter had been in a car accident and a loaded gun was found in the trunk. She was now in police custody.
“I was freaking out. I was totally freaking out,” said Lawson at her home in Mississauga, Ont. “I was shaking, which is not normally me. All I could think about is my granddaughter being a cell, locked up in there.”
The caller told Lawson her granddaughter would be released if she paid a $10,000 dollar cash bond. But she was told there was a gag order and she had to keep quiet.
It was only after she handed over the money, she realized it was all a lie.
She is now sharing her story in the hope that no one else will fall victim to the scam.
“Every night when I go to bed I relive it,” she said.
Police across the country are seeing a rise in criminals preying on fears of the elderly with what’s known as grandparent scams.
They say fraudsters are no longer just collecting by wire transfer.
“What we’re seeing locally is that there’s an in-person element. It’s not just online, and that’s concerning to me,” said Cpl. Laura Hirst of the Burnaby RCMP in B.C.
The Canadian Anti-Fraud Centre (CAFC) says from Jan. 1 to Aug. 31 in 2022, there were 1,352 reports of ‘emergency’ scams, resulting in more than $4.5 million in losses. That’s almost twice the losses in all of 2021.
That’s only the reported cases. Victims often stay silent.
“It’s not only financial consequences but also emotional consequences, where these victims usually are going to have a sense of fear, discouragement, shame that they have listened to the fraudsters,” said Lt. Lynne Labelle of the Montreal police department.
RCMP say seniors who get such a call should:
- Hang up and not provide any information to the caller
- Do not send money to the caller
- Call your family members right away, especially the family member in question
- Report this information to police.
All scams should also be reported to the CAFC, which can be reached online or by phone at 1-888-495-8501.
“Be mindful or be careful of what you post online. Scammers can use details shared on social media platforms,” said Jeff Horncastle of the CAFC. “A lot of times if you list your family members, names of your family members, fraudsters unfortunately can gather this information and use it as an extra tool to try and scam you.”
CTVNews.ca Top Stories
2 children dead, 6 injured after city bus crashes into daycare in Montreal suburb Laval, driver arrested
Two children are dead and six others were injured after a Laval city bus crashed into a daycare Wednesday morning. The driver of the bus, a 51-year-old man, has been arrested and faces charges of homicide and dangerous driving, police say.

How much Canadians have fallen behind amid high inflation and who's hurting the most
Inflation has eroded purchasing power for many Canadians, but the experience with rapidly rising prices has been far from uniform.
Awkward moment or conscious message? Political experts weigh in on Danielle Smith-Justin Trudeau handshake
An 'awkward' attempt at a handshake between Alberta Premier Danielle Smith and the prime minister Tuesday is another example of leaders from the western province hesitating before shaking Justin Trudeau's hand, say political experts.
A Conservative government would uphold federal-provincial health-care funding deals: Poilievre
Conservative Leader Pierre Poilievre says that if he becomes prime minister he would uphold the 10-year deals Prime Minister Justin Trudeau is looking to ink with provinces and territories that would inject $46.2 billion in new funding into Canada's strained health-care systems.
Turkiye, Syria quake death toll surpasses 11,000
With the hope of finding survivors fading, stretched rescue teams in Turkiye and Syria searched Wednesday for signs of life in the rubble of thousands of buildings toppled by a catastrophic earthquake. The confirmed death toll from the world's deadliest quake in more than a decade passed 11,000.
'Crypto king' associate operated parallel Ponzi scheme while living lavish lifestyle, court documents allege
An associate of Ontario’s self-described “crypto king” was operating his own fraud scam parallel to the multi-million dollar Ponzi scheme, court documents allege.
opinion | Tom Mulcair: This is why the federal health-care proposal is so disappointing
Justin Trudeau has thrown in the towel in the fight to maintain the federal role as gatekeeper of a public, universal, accessible and fair health-care system in Canada, writes former NDP leader Tom Mulcair in an exclusive column for CTVNews.ca. 'That could have tragic consequences for folks on the lower rungs of the social and economic ladder.'
opinion | Before you do your taxes, take note of these tax credits and deductions you may not have known about
Many Canadians are experiencing strains caused by the increased cost of living and inflation. In his exclusive column for CTVNews.ca, contributor Christopher Liew shares some of the top credits and deductions that you may be able to claim on your income tax return to help you save money.
Beetles barking up the wrong tree: Canada's boreal forests dying
Fir trees are under attack in the British Columbia interior, where severe drought and heat are putting forests at risk due to bark beetles.
W5 HIGHLIGHTS
W5 Investigates | Daniel Jolivet insists he's not a murderer and says he has proof
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars.

W5 Investigates | Lebanese-Canadian family of 3-year-old killed in Beirut blast still searching for accountability, answers
More than two years after downtown Beirut was levelled by an explosion, a Lebanese-Canadian family of a 3-year-old girl killed in the blast is still searching for answers.

W5 EXCLUSIVE | Interviewing a narco hitman: my journey into Mexico's cartel heartland
W5 goes deep into the narco heartland to interview a commander with one of Mexico's most brutal cartels.

9 things to know about medical assistance in dying for mental illness
In Canada, Medical Assistance in Dying is changing. In 2023, people who have a mental disorder as their sole underlying medical condition will become eligible for an assisted death. Originally, that was scheduled to happen on March 17, but the government has asked for a delay. CTVNews.ca/W5 outlines 9 things you need to know about MAiD.
The mini investigations you never see, and why journalism matters
On CTVNews.ca/W5: Executive Producer Derek Miller highlights an example of a W5 mini investigation that never made it to air, but made a difference in someone's life nonetheless.
W5: The Informant | How avocados became 'green gold' to Mexican drug cartels, and a deeper dive into the Pivot Airlines saga
On CTVNews.ca/W5: Executive Producer Derek Miller highlights some of W5's upcoming investigations, including Mexico's multi-billion dollar avocado industry run by cartels, and a continuing look into the Pivot Airlines passengers and crew who were detained for months without charges in the Dominican Republic.
W5 EXCLUSIVE | Pivot Airlines crew back in Canada after being trapped in Dominican Republic since spring
The five-member Pivot Airlines crew, who had been detained in the Dominican Republic for almost eight months, is now back in Canada. An emotional airport reunion took place in a special pre-arrivals area of Toronto Pearson International Airport, as the two flight attendants, pilot, co-pilot and mechanic were greeted by family.
W5 EXCLUSIVE | W5 exposes the drug connections and money trail in the Pivot Airlines story
On CTVNews.ca, W5 exposes the suspicious company chartering a Pivot Airlines flight that ended up with 210 kilograms of cocaine onboard.