Moneris says systems back online after users across Canada report outages affecting debit, credit payments
A customer swipes a MasterCard debit card through a machine while checking out at a shop in Seattle, Nov. 2, 2009. THE CANADIAN PRESS/AP-Elaine Thompson
The payment processing company Moneris says it has resolved an outage that appeared to affect debit and credit transactions across the country.
The company released a statement on X, formerly known as Twitter, after 2 p.m. EDT Saturday saying, "Moneris has resolved a network outage and returned transaction processing to normal. Merchants may experience some transaction slowness while systems catch up."
Darren Leroux, director of communications for Moneris, added in a statement to CTV News that the "intermittent network outage" had affected customers' ability to process transactions for about 90 minutes.
Leroux said that Moneris continues to investigate the root cause but "there are no indications this appears to be cyberattack related and all transaction systems are functioning normally again."
The website Downdetector showed outage reports starting to come in around noon EDT for Interac. By 1:11 p.m. EDT, those reports had reached a peak of more than 2,700.
Users also reported issues with Visa, which reached a peak of more than 400 shortly before 1 p.m. EDT.
Outage reports for both Interac and Visa have since fallen.
Some users on X also have reported outages.
At least one company, London Drugs, responded to an X user saying, "Unfortunately all stores across Canada are having network problems and IT is working on this issue and hopefully will be resolved soon."
BC Ferries also said it experienced service disruptions "related to processing debit card and credit card transactions at terminals and on board vessels" on Saturday, which have since been resolved.
With files from CTV National News Parliament Hill Correspondent Kevin Gallagher
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
YOUR FINANCES
Here's how much more your Christmas dinner will cost this year
Celebrating with your family this December could come with increased expenses as data shows many traditional holiday foods are going up in price.
Canadians increasingly turning to charities to meet essential needs, but cost of living also hitting donations
Every Giving Tuesday, many Canadians generously dig into their wallets to donate to charities, but as the cost of living climbs, research suggests many Canadians are also in need of help.
Here's how much more it's expected to cost to feed a family of 4 in Canada next year
A new report by more than 30 researchers is estimating how much food will cost in 2024 and how much money it will take to feed families.
What is the grocery code of conduct, and will it help to lower the cost of food?
Canada's grocery code of conduct is in the final stages with advocates saying it would help lower food prices while big grocers say it won't.
Poor Inuit housing 'direct result of colonialism': federal housing advocate
A federal housing advocate is accusing every level of government in Canada of failing to uphold the Inuit's right to housing -- and therefore denying their human rights.
Having financial problems? Don't get caught in debt relief scams
With inflation, rising interest rates, and higher costs for gas, groceries and housing, many Canadians are feeling the financial pinch and now personal bankruptcies are on the rise.
Do you tip at a restaurant like Chipotle? Here’s what a survey found
But the majority of Americans say they tip 15 per cent or less for a typical meal at a sit-down restaurant, according to a wide-ranging new poll on tipping attitudes from Pew Research Center. The poll surveyed nearly 12,000 people.
Loblaw raises the affordability alarm as grocery code of conduct nears completion
As the grocery code of conduct nears completion, the Canadian industry's biggest player is raising concerns the guidelines could add fuel to the food inflation fire.
CTVNews.ca Top Stories
Federal government to announce details of dental insurance plan
Several government ministers are expected to launch today a new federal dental insurance plan that will provide benefits directly to eligible Canadian residents, though the first claims won't be processed until May.
'We're trying not to break down': Sask. family desperate to find their loved one last seen in Toronto
The family of 39-year-old Lesley Sparvier has been trying to find and locate her after she left home on foot in Kahkewistahaw First Nation, Sask. on Nov. 28.
Canadians feeling slightly more confident in carbon tax's effectiveness compared to summer: Nanos
A new survey has found that Canadians are feeling slightly more confident in the carbon tax’s effectiveness at combatting climate change than they were a few months ago—but uncertainty is still high.
What did you Google in 2023? 'Barbie,' Israel-Hamas war among 2023's top internet searches
Google has released its "Year in Search," a roundup of 2023's top global queries, ranging from unforgettable pop culture moments to the loss of beloved figures and tragic news carrying worldwide repercussions.
Buckingham Palace releases this year’s Christmas card
Buckingham Palace released an image of the Christmas card that King Charles III and Queen Camilla will be sending out this year.
These are the 5 headlines you should read this morning
The new federal dental insurance plan is set to be phased in gradually over 2024, Donald Trump is refusing to testify at his New York fraud trial, and a new poll reveals what Canadians think of the carbon tax.
Israel battles militants in Gaza's main cities, with civilians still trapped in the crossfire
Israeli forces battled Hamas militants in Gaza's two largest cities on Monday, with civilians still sheltering along the front lines even after massive waves of displacement across the besieged territory.
Toy stores struggle as bargain-hunting is the name of the game this holiday season
Canada's toy retailers say they've long been grappling with the same challenges that nearly killed the ailing company and some fear this holiday season will be difficult as shoppers adopt more budget-conscious behaviours.
Iowa man arrested in the death of a Nebraska Catholic priest
A man has been arrested in the stabbing death of a Catholic priest who was attacked over the weekend in a church rectory in a small Nebraska community, authorities said.
Canada
-
The Universite de Moncton will not be getting a new name
The board of New Brunswick's Université de Moncton has decided not to change the school's name despite concerns about its connection to a problematic historical figure.
-
'We're trying not to break down': Sask. family desperate to find their loved one last seen in Toronto
The family of 39-year-old Lesley Sparvier has been trying to find and locate her after she left home on foot in Kahkewistahaw First Nation, Sask. on Nov. 28.
-
Canada has a secretive history of adoption, and some want it brought to light
In a theatre in St. John's, N.L., a murmur spreads through the audience as people timidly raise their hands. They have been asked if they saw their own stories reflected in the film they just watched -- 'A Quiet Girl.'
-
Every phone call is a goodbye, says Vancouver resident with family in Gaza
Omar Mansour says every phone call with his family in the Gaza Strip might be the last.
-
B.C. Amber Alert cancelled, 2-month-old child found safe
Mounties in Surrey, B.C., say the two-month-old child who was the subject of an Amber Alert Saturday afternoon has been found safe.
-
Ibrahim Ali found guilty of killing 13-year-old girl in B.C.
A jury has found Ibrahim Ali guilty of killing a 13-year-old girl whose body was found in a Burnaby, B.C., park in 2017.
World
-
Russia targets Kyiv with ballistic missiles, Ukraine says it intercepted all of them
Russia fired eight ballistic missiles at Kyiv early Monday, all of which were shot down, Ukraine's Air Force said. The thwarted attack still left one person injured by shrapnel and three more suffered severe stress reactions, officials said.
-
Israel battles militants in Gaza's main cities, with civilians still trapped in the crossfire
Israeli forces battled Hamas militants in Gaza's two largest cities on Monday, with civilians still sheltering along the front lines even after massive waves of displacement across the besieged territory.
-
Voter turnout plunges below 30 per cent in Hong Kong election after rules shut out pro-democracy candidates
Voter turnout plunged below 30 per cent in Hong Kong's first district council elections since new rules introduced under Beijing's guidance effectively shut out all pro-democracy candidates, setting a record low since the former British colony returned to Chinese rule in 1997.
-
Trump dismisses warnings that his victory would threaten democracy and says Biden is the real threat
Former President Donald Trump on Saturday characterized warnings that his victory in 2024 would represent a threat to democracy as a 'hoax' and 'Democrat misinformation.'
-
Tennessee residents clean up after severe weekend storms killed 6 people and damaged neighbourhoods
Residents of central Tennessee communities slammed by deadly tornadoes this weekend described tragic and terrifying scenes in which one mobile home landed on top of another, roofs were ripped from houses and an entire church collapsed during a string of powerful storms that killed six people.
-
Over 300 Rohingya Muslims fleeing Myanmar arrive in Indonesia's Aceh region after weeks at sea
Two boats carrying more than 300 Rohingya Muslims, including emaciated women and children, arrived at Indonesia's northernmost province of Aceh on Sunday morning after being adrift for weeks.
Politics
-
Federal government to announce details of dental insurance plan
Several government ministers are expected to launch today a new federal dental insurance plan that will provide benefits directly to eligible Canadian residents, though the first claims won't be processed until May.
-
'No one else has done this on the planet': Guilbeault insists emissions cap delay is due to novelty
Environment and Climate Change Minister Steven Guilbeault says the delay in announcing details of his government’s proposed oil and gas sector emissions cap is due to its uniqueness and to wanting to get it right.
-
'People are confused': Survey suggests Canadians need education on Charter rights
While one-third of Canadians say they have read the Charter of Rights and Freedoms, many fail to distinguish between its text and that of the U.S. Declaration of Independence, a new survey suggests.
Health
-
Doctor and self-exiled activist Gao Yaojie who exposed the AIDS epidemic in rural China dies at 95
Renowned Chinese doctor and activist Gao Yaojie who exposed the AIDS virus epidemic in rural China in the 1990s died Sunday at the age of 95 at her home in the United States.
-
A pregnant Texas woman asked a court for permission to get an abortion, despite a ban. What's next?
Kate Cox, a mother of two in Texas, became pregnant again in August but soon after learned devastating news: Her baby has a fatal condition and is likely to either be stillborn or die shortly after birth.
-
Quebec health reform bill passes after government invokes closure
After sitting through the night, early Saturday morning, members of the Quebec legislature finally passed Bill 15 to reform the health-care network, voting 75 to 27.
Sci-Tech
-
What did you Google in 2023? 'Barbie,' Israel-Hamas war among 2023's top internet searches
Google has released its "Year in Search," a roundup of 2023's top global queries, ranging from unforgettable pop culture moments to the loss of beloved figures and tragic news carrying worldwide repercussions.
-
Europe reaches a deal on the world's first comprehensive AI rules
European Union negotiators clinched a deal Friday on the world's first comprehensive artificial intelligence rules, paving the way for legal oversight of AI technology that has promised to transform everyday life and spurred warnings of existential dangers to humanity.
-
Pompeii archaeologists uncover bakery that doubled as a prison
An ancient bakery operated by slaves has been discovered in the ruins of Pompeii, the Pompeii Archaeological Park said in a statement released Friday.
Entertainment
-
BTS members RM and V start compulsory military service in South Korea. Band seeks to reunite in 2025
Singers RM and V of the K-pop band BTS began their mandatory military duties under South Korean law, their management agency announced Monday. This came a day before two of their bandmates, Jimin and Jung Kook, were also expected to report for duty.
-
Miyazaki's 'The Boy and the Heron' is No. 1 at the box office, a first for the Japanese anime master
For the first time in Hayao Miyazaki's decades-spanning career, the 82-year-old Japanese anime master is No. 1 at the North American box office. Miyazaki's latest enchantment, 'The Boy and the Heron,' debuted with $12.8 million, according to studio estimates.
-
Ryan O'Neal, star of 'Love Story,' 'Paper Moon,' 'Peyton Place' and 'Barry Lyndon,' dies at 82
Ryan O'Neal, the heartthrob actor who went from a TV soap opera to an Oscar-nominated role in 'Love Story' and delivered a wry performance opposite his charismatic 9-year-old daughter Tatum in 'Paper Moon,' died Friday, his son said.
