Moneris says systems back online after users across Canada report outages affecting debit, credit payments

The payment processing company Moneris says it has resolved an outage that appeared to affect debit and credit transactions across the country.
The company released a statement on X, formerly known as Twitter, after 2 p.m. EDT Saturday saying, "Moneris has resolved a network outage and returned transaction processing to normal. Merchants may experience some transaction slowness while systems catch up."
Darren Leroux, director of communications for Moneris, added in a statement to CTV News that the "intermittent network outage" had affected customers' ability to process transactions for about 90 minutes.
Leroux said that Moneris continues to investigate the root cause but "there are no indications this appears to be cyberattack related and all transaction systems are functioning normally again."
The website Downdetector showed outage reports starting to come in around noon EDT for Interac. By 1:11 p.m. EDT, those reports had reached a peak of more than 2,700.
Users also reported issues with Visa, which reached a peak of more than 400 shortly before 1 p.m. EDT.
Outage reports for both Interac and Visa have since fallen.
Some users on X also have reported outages.
At least one company, London Drugs, responded to an X user saying, "Unfortunately all stores across Canada are having network problems and IT is working on this issue and hopefully will be resolved soon."
BC Ferries also said it experienced service disruptions "related to processing debit card and credit card transactions at terminals and on board vessels" on Saturday, which have since been resolved.
With files from CTV National News Parliament Hill Correspondent Kevin Gallagher
YOUR FINANCES

Here's how much more your Christmas dinner will cost this year
Celebrating with your family this December could come with increased expenses as data shows many traditional holiday foods are going up in price.

Canadians increasingly turning to charities to meet essential needs, but cost of living also hitting donations
Every Giving Tuesday, many Canadians generously dig into their wallets to donate to charities, but as the cost of living climbs, research suggests many Canadians are also in need of help.

What is the grocery code of conduct, and will it help to lower the cost of food?
Canada's grocery code of conduct is in the final stages with advocates saying it would help lower food prices while big grocers say it won't.
Poor Inuit housing 'direct result of colonialism': federal housing advocate
A federal housing advocate is accusing every level of government in Canada of failing to uphold the Inuit's right to housing -- and therefore denying their human rights.
Having financial problems? Don't get caught in debt relief scams
With inflation, rising interest rates, and higher costs for gas, groceries and housing, many Canadians are feeling the financial pinch and now personal bankruptcies are on the rise.
Do you tip at a restaurant like Chipotle? Here’s what a survey found
But the majority of Americans say they tip 15 per cent or less for a typical meal at a sit-down restaurant, according to a wide-ranging new poll on tipping attitudes from Pew Research Center. The poll surveyed nearly 12,000 people.
Loblaw raises the affordability alarm as grocery code of conduct nears completion
As the grocery code of conduct nears completion, the Canadian industry's biggest player is raising concerns the guidelines could add fuel to the food inflation fire.
Here's how much it costs to raise children in Canada, according to new statistics
A new report from Statistics Canada estimates how much parents will spend on children over the course of their lifetime.
CTVNews.ca Top Stories

WATCH Kangaroo spotted on the loose east of Toronto
Commuters east of Toronto were met with a surprise Friday morning when a kangaroo was spotted hopping alongside the roadway. Anyone who spots the marsupial is being asked to report the sighting to a community-run pet organization in Oshawa, Ont.
U.S. House expels New York Rep. George Santos. It's just the sixth expulsion in the chamber's history
The U.S. House voted Friday to expel GOP Rep. George Santos, a historic vote that will make the New York congressman the sixth lawmaker ever to be expelled from the chamber.
Here's what parents and youth can do to prevent or deal with sextortion
With sextortion being a growing problem in Canada, there are tips and resources online to help parents, caregivers and youth address it.
Environment Canada calls for mild, rainy winter for most of Canada
Winter will be unusually warm and rainy across much of the country this year, according to the latest data from Environment and Climate Change Canada.
Suspect charged with 4 counts of second-degree murder in Winnipeg mass shooting
A suspect has been charged with four counts of second-degree murder in connection with the Langside homicide.
Alleged Montreal-area 'Chinese police stations' planning to sue RCMP for $2.5 million
Two Chinese community centres in the Montreal area are planning to launch a $2.5 million defamation lawsuit against the RCMP and the Attorney General of Canada after being accused by the police force of hosting 'alleged Chinese police stations.'
More salmonella-contaminated fruits pulled amid outbreak: Here's what was recalled in Canada this week
Here's a list of recalled items that got taken off the shelves this week
Former Sask. hockey coach found guilty of sexual assault and assault
Former Saskatchewan junior hockey coach Bernard (Bernie) Lynch was found guilty by a Regina Court of King’s Bench judge on Friday of sexual assault and assault stemming from incidents that took place in August of 1988.
Illinois appeals court affirms actor Jussie Smollett's convictions and jail sentence
An appeals court upheld the disorderly conduct convictions Friday of actor Jussie Smollett, who was accused of staging a racist, homophobic attack against himself in 2019 and lying about it to Chicago police.