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Technical issues with U.S. customs at Toronto's Pearson airport resolved
A man carries his luggage at Pearson International Airport in Toronto on December 20, 2013. (THE CANADIAN PRESS/Mark Blinch)
TORONTO -- Canada's busiest airport says operations are back to normal after U.S. Customs and Border Protection experienced "nationwide technical issues" Monday morning.
Toronto Pearson International Airport says the issues with the American authority's customs kiosks, which left border agents processing travellers manually, were resolved.
A spokesman for the airport says the Canadian Air Transport Security Authority decided to pause pre-clearance for passengers travelling to the U.S. in Terminal 1, so as not to overcrowd the customs area while the systems were down.
The airport says pre-clearance has resumed now that the issues have been resolved.
As a result of the technical issue that US CBP is currently working to correct, CATSA pre-clearance for passengers travelling to the US has been paused in Terminal 1. We appreciate your patience during this time. https://t.co/qTfivgOh3w— Toronto Pearson (@TorontoPearson) January 29, 2018