Moneris says systems back online after users across Canada report outages affecting debit, credit payments
A customer swipes a MasterCard debit card through a machine while checking out at a shop in Seattle, Nov. 2, 2009. THE CANADIAN PRESS/AP-Elaine Thompson
The payment processing company Moneris says it has resolved an outage that appeared to affect debit and credit transactions across the country.
The company released a statement on X, formerly known as Twitter, after 2 p.m. EDT Saturday saying, "Moneris has resolved a network outage and returned transaction processing to normal. Merchants may experience some transaction slowness while systems catch up."
Darren Leroux, director of communications for Moneris, added in a statement to CTV News that the "intermittent network outage" had affected customers' ability to process transactions for about 90 minutes.
Leroux said that Moneris continues to investigate the root cause but "there are no indications this appears to be cyberattack related and all transaction systems are functioning normally again."
The website Downdetector showed outage reports starting to come in around noon EDT for Interac. By 1:11 p.m. EDT, those reports had reached a peak of more than 2,700.
Users also reported issues with Visa, which reached a peak of more than 400 shortly before 1 p.m. EDT.
Outage reports for both Interac and Visa have since fallen.
Some users on X also have reported outages.
At least one company, London Drugs, responded to an X user saying, "Unfortunately all stores across Canada are having network problems and IT is working on this issue and hopefully will be resolved soon."
BC Ferries also said it experienced service disruptions "related to processing debit card and credit card transactions at terminals and on board vessels" on Saturday, which have since been resolved.
With files from CTV National News Parliament Hill Correspondent Kevin Gallagher
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
YOUR FINANCES
What is the grocery code of conduct, and will it help to lower the cost of food?
Canada's grocery code of conduct is in the final stages with advocates saying it would help lower food prices while big grocers say it won't.
Poor Inuit housing 'direct result of colonialism': federal housing advocate
A federal housing advocate is accusing every level of government in Canada of failing to uphold the Inuit's right to housing -- and therefore denying their human rights.
Having financial problems? Don't get caught in debt relief scams
With inflation, rising interest rates, and higher costs for gas, groceries and housing, many Canadians are feeling the financial pinch and now personal bankruptcies are on the rise.
Do you tip at a restaurant like Chipotle? Here’s what a survey found
But the majority of Americans say they tip 15 per cent or less for a typical meal at a sit-down restaurant, according to a wide-ranging new poll on tipping attitudes from Pew Research Center. The poll surveyed nearly 12,000 people.
Loblaw raises the affordability alarm as grocery code of conduct nears completion
As the grocery code of conduct nears completion, the Canadian industry's biggest player is raising concerns the guidelines could add fuel to the food inflation fire.
Here's how much it costs to raise children in Canada, according to new statistics
A new report from Statistics Canada estimates how much parents will spend on children over the course of their lifetime.
More Canadian households struggling to put food on the table due to high cost of living: report
As the cost-of-living crisis persists, two-parent households are increasingly turning to food banks across Canada to feed their families, according to a new report.
Slowdown in inflation supports interest rate pause next week, economists say
Canada's inflation rate edged down to 3.8 per cent last month as price pressures eased across the economy, setting the stage for the Bank of Canada to hold its key interest rate steady next week, economists say.
CTVNews.ca Top Stories
Winter weather forecast: A warm start thanks to El Nino, but then what?
Chilly nights and snow-covered slopes may not be easy to come by in much of Canada during the first part of the winter season, according to the winter outlook from one of Canada's prominent forecasters.
Andre Dawson wants the Expos baseball cap taken off his Hall of Fame plaque
Andre Dawson wants to be immortalized in the Baseball Hall of Fame as a Chicago Cub – not a Montreal Expo.
U.S. military Osprey aircraft with 6 aboard crashes off southern Japan, at least 1 dead
Japan's coast guard has found a person and debris in the ocean where a U.S. military Osprey aircraft carrying eight people crashed Wednesday off southern Japan, officials said.
Mediators look to extend truce in Gaza on its final day, with one more hostage swap planned
International mediators worked Wednesday to extend the truce in Gaza, hoping the territory's Hamas rulers will keep freeing hostages in return for the release of Palestinian prisoners and further respite from Israel's air and ground offensive. It will otherwise expire within a day.
OPINION
OPINION Advice on dealing with 'quiet hiring' in the workplace
In a column for CTVNews.ca, personal finance writer Christopher Liew tackles 'quiet hiring' -- a term referring to companies that quietly hire from their own talent pool rather than look elsewhere -- and outlines some tips for employees on how to take advantage of the practice.
Chicago Blackhawks to terminate Corey Perry's contract after finding 'unacceptable' conduct
The Chicago Blackhawks said Corey Perry engaged in unacceptable conduct and took a step Tuesday toward terminating his contract, the latest twist involving the veteran winger who was mysteriously scratched and sent home last week without explanation.
These are the 5 headlines you should read this morning
Forty-one workers are rescued from a collapsed tunnel in India, a Liberal MP apologizes for linking the Conservative leader to shootings in Winnipeg and a town's residents will vote on Pride crosswalks. Here's what you need to know to start your day.
Future barbers? Montreal high school students learn how to cut hair
A small group of Montreal high school students are completing a 10-week program on cutting hair, learning everything from basic techniques to what it's like to run a barber shop.
Alberta town to put proposed bylaw banning symbols such as Pride crosswalks, flags to plebiscite
A group in Westlock, Alta., is trying to ban crosswalks painted in rainbow colours and other symbols.
Canada
-
Alberta town to put proposed bylaw banning symbols such as Pride crosswalks, flags to plebiscite
A group in Westlock, Alta., is trying to ban crosswalks painted in rainbow colours and other symbols.
-
Full parole granted to SUV passenger convicted in Calgary police officer's death
A man convicted of manslaughter for his role in the death of a Calgary police officer almost three years ago has been granted full parole.
-
Frank the Tank, a tortoise found wandering a B.C. field, gets a new home
Adoption requests came from as far away as New Zealand, but Frank the Tank, a 17-kilogram tortoise found wandering in a Richmond bok choy field last month, will be staying in British Columbia.
-
Pig gets loose on Kitchener, Ont. highway
A pig somehow got loose Tuesday afternoon on Highway 8 in Kitchener, Ont.
-
Future barbers? Montreal high school students learn how to cut hair
A small group of Montreal high school students are completing a 10-week program on cutting hair, learning everything from basic techniques to what it's like to run a barber shop.
-
Liberal MP apologizes for linking Poilievre to Winnipeg shootings
A Metro Vancouver Liberal MP is apologizing for a social media post that questioned whether there was a link between Conservative Leader Pierre Poilievre and a fatal shooting in Manitoba.
World
-
DEVELOPINGDEVELOPING Live updates: Mediators try to extend Gaza truce, which could expire within a day
With hours left to go before a truce in Gaza expires, international mediators worked to extend it to facilitate the release of militant-held hostages and Palestinians imprisoned by Israel. The ceasefire has paused the deadliest fighting between Israel and Palestinians in decades.
-
U.S. military Osprey aircraft with 6 aboard crashes off southern Japan, at least 1 dead
Japan's coast guard has found a person and debris in the ocean where a U.S. military Osprey aircraft carrying eight people crashed Wednesday off southern Japan, officials said.
-
At least 40 civilians killed by al-Qaida-linked rebels in a Burkina Faso town, UN rights office says
At least 40 civilians were killed last weekend by al-Qaida-linked rebels trying to take control of a besieged town in Burkina Faso's hard-hit northern region, the United Nations rights office said, calling the attack a war crime.
-
An ailing Pope Francis tells the public he's better than a day earlier but has aides read speeches
Pope Francis presided at his weekly audience with the public at the Vatican, but he said that he's still unwell and asked an aide to read his remarks for him on Wednesday, a day after cancelling an overseas trip.
-
India opens an investigation after U.S. says it disrupted a plot to kill a Sikh separatist leader
India has set up a high-level inquiry after U.S. authorities raised concerns with New Delhi that its government may have had knowledge of a plot to kill a Sikh separatist leader on American soil, an Indian official said on Wednesday.
-
Trump embraces the Jan. 6 rioters on campaign trail. In court, his lawyers hope to distance him from them
Donald Trump has embraced the rioters who attacked the U.S. Capitol on Jan. 6, 2021, as patriots, vowed to pardon a large portion of them if he wins a second term and even collaborated on a song with a group of jailed defendants.
Politics
-
Liberals 'committed' to pharmacare, looking at 'responsible ways' to proceed: Trudeau
Prime Minister Justin Trudeau says his government has 'been committed' but is looking at 'responsible ways' to proceed with its promised pharmacare bill.
-
Poilievre calling on 'unelected' Senate to 'immediately' pass farm fuels carbon tax bill
Conservative Leader Pierre Poilievre is pushing for MPs to call on senators to 'immediately' pass a bill that would exempt certain farm fuels from the carbon price.
-
Lawyers spar over conspiracy allegation in 'Freedom Convoy' organizers' trial
The lawyers in the criminal trial of two 'Freedom Convoy' organizers are expected to continue their debate today over whether Tamara Lich and Chris Barber were co-conspirators in the protest.
Health
-
Preparing for illness: Here's what happens when you see a person who is sick
New research suggests that just being around a sick person is enough to trigger your body to start preparing to fight the illness.
-
France to ban smoking on beaches as it seeks to avoid 75,000 tobacco-related deaths per year
France will ban smoking on all beaches, in public parks, forests and some other public areas as part of a national anti-tobacco plan presented by the health minister on Tuesday.
-
Customer sues Chopt eatery chain over salad that she says contained a piece of manager's finger
A customer has filed a lawsuit against the fast casual chain Chopt over a salad that she says contained a piece of the manager's finger.
Sci-Tech
-
Google will start deleting 'inactive' accounts in December. Here's what you need to know
Under Google's updated inactive-account policy, which the tech giant announced back in May, accounts that haven't been used in at least two years could be deleted. Accounts deemed inactive will be erased in a phased-approach beginning Friday.
-
Elon Musk visits Israel to meet top leaders as accusations of antisemitism on X grow
Elon Musk, who's been under fire over accusations of antisemitism flourishing on his social media platform X, paid a visit Monday to Israel, where he toured a kibbutz that was attacked last month by Hamas militants and was set to meet with top leaders.
-
Court document claims Meta knowingly designed its platforms to hook kids, reports say
Facebook parent Meta Platforms deliberately engineered its social platforms to hook kids and knew -- but never disclosed -- it had received millions of complaints about underage users on Instagram but only disabled a fraction of those accounts, according to a newly unsealed legal complaint described in reports.
Entertainment
-
'The Last of Us' named the 'largest series ever filmed in Canada'
The monumental effort it took to bring the first season of 'The Last of Us' to the small screen paid off big time for Alberta, a new report says.
-
Morgan Wallen tops Apple Music's 2023 song chart while Taylor Swift and SZA also top streaming lists
Country singer Morgan Wallen's 'Last Night' topped Apple Music's global song chart in 2023 as the giant music streamer released year-end lists Tuesday and provided listeners with data on their own most listened-to tunes.
-
Judge cites handwritten will and awards real estate to Aretha Franklin's sons
A judge overseeing the estate of Aretha Franklin awarded real estate to the late star's sons, citing a handwritten will from 2014 that was found between couch cushions.
