Indigo's payment systems and online store are down after a "cybersecurity incident," the company announced on Wednesday evening.
The bookstore chain, which also owns Chapters and Coles, said in a statement posted to its website and social media accounts it is working with "third-party experts to investigate and resolve the situation."
A spokesperson for Indigo said the company is also working with the third-party experts to figure out if customer data was breached while committing to release more information as it becomes available.
As of Wednesday evening, Indigo's online store remains unavailable and redirects to the company's statement. The company is also not accepting debit, credit or gift card payments in store and only taking cash. Returns are also not being processed and Indigo said customers with outstanding orders may experience delays.
"We sincerely apologize for any inconvenience this may create for our valuable customers," the company said.
Health Canada will change its longstanding policy restricting gay and bisexual men from donating to sperm banks in Canada, CTV News has learned. The federal health agency has adopted a revised directive removing the ban on gay, bisexual and other men who have sex with men, effective May 8.
American millionaire Jonathan Lehrer, one of two men charged in the killings of a Canadian couple in Dominica, has been denied bail.
Cabinet minister Dominic LeBlanc says he plans to run in the next election as a candidate under Prime Minister Justin Trudeau's leadership, amid questions about his rumoured interest in succeeding his longtime friend for the top job.
The United States vetoes a widely supported UN resolution backing full membership for Palestine.
A group of suspects that allegedly defrauded seniors across Ontario and other parts of Canada using a so-called emergency grandparent scam appear to have ties to 'Italian traditional organized crime,' according to an investigator involved in the OPP-led probe.
A male columnist has apologized for a cringeworthy moment during former University of Iowa superstar and college basketball’s highest scorer Caitlin Clark’s first news conference as an Indiana Fever player.
Kevin the cat has been reunited with his family after enduring a harrowing three-day ordeal while lost at Toronto Pearson International Airport earlier this week.
Most Canadians in March reported feeling angry or pessimistic towards the federal government than at any point in the last six years, according to a survey by Nanos Research.
Short-term rental platforms that violate B.C.'s pending regulations can face administrative penalties of up to $10,000 per day, officials announced Thursday.
Saskatchewan Teachers' Federation (STF) President Samantha Becotte says two days of "difficult" negotiations has led to a "final offer" with slight improvements to salary and the inclusion of a line in the collective agreement – promising to address classroom complexity issues.
Closing arguments were heard Thursday morning in the case of Michael Gordon Jackson, the Saskatchewan man accused of abducting his daughter in 2021 to keep her from getting a COVID-19 vaccine.
Nova Scotia's opposition parties are calling for the justice minister to resign after he said domestic violence is not an "epidemic."
Two earthquakes were recorded west of Vancouver Island Wednesday, about 190 kilometres away from Port Alice.
British Columbia's police oversight agency says a Kelowna RCMP officer "quite likely crossed the criminal negligence threshold" when his attempt to conduct a wellness check on a man who was later found dead was thwarted because the officer couldn't find the buzzer number for the man's apartment.
According to the minister of forestry and parks, Alberta is experiencing "heightened wildfire risk" this year, with 148 fires already extinguished and more still burning.
An Assyrian church bishop who was stabbed during a service at his church said on Thursday he was recovering quickly, and that he had forgiven his attacker as police ramped up investigation into the riots triggered after the bishop's stabbing.
The United States vetoes a widely supported UN resolution backing full membership for Palestine.
Kenya's military chief, Francis Ogolla, died in a helicopter crash in the western part of the country on Thursday, President William Ruto announced in a televised address.
Nigerian soldiers rescued a woman who was abducted by extremists a decade ago while she was a schoolgirl in the village of Chibok, the army said Thursday. Her three children were also rescued.
U.S. President Joe Biden will accept endorsements from at least 15 members of the Kennedy political family during a campaign stop in Philadelphia on Thursday as he aims to undermine Donald Trump and marginalize the candidacy of Robert F. Kennedy Jr.
A moderately strong earthquake struck central Turkey on Thursday, the country’s disaster management agency said, causing damage to some buildings. There were no immediate reports of any deaths or serious injuries.
Cabinet minister Dominic LeBlanc says he plans to run in the next election as a candidate under Prime Minister Justin Trudeau's leadership, amid questions about his rumoured interest in succeeding his longtime friend for the top job.
Health Canada will change its longstanding policy restricting gay and bisexual men from donating to sperm banks in Canada, CTV News has learned. The federal health agency has adopted a revised directive removing the ban on gay, bisexual and other men who have sex with men, effective May 8.
Most Canadians in March reported feeling angry or pessimistic towards the federal government than at any point in the last six years, according to a survey by Nanos Research.
The U.S. Environmental Protection Agency has finalized stringent new regulations on levels of six perfluoroalkyl and polyfluoroalkyl substances, or PFAS, in public water systems. This explainer tells consumers what they can do right now to limit the levels of PFAS in their drinking water.
The Ottawa Hospital is hoping artificial intelligence will help reduce physician burnout and increase access to care for patients.
A Winnipeg man is raising a red flag after his landlord said no to health-care equipment that could change his life – a problem he believes is a human rights issue.
An ancient giant snake in India might have been longer than a school bus and weighed a tonne, researchers reported Thursday.
Facebook parent Meta Platforms unveiled a new set of artificial intelligence systems Thursday that are powering what CEO Mark Zuckerberg calls "the most intelligent AI assistant that you can freely use."
New archeological investigations in Guatemala reveal that the ancient Maya people had a ritual of burning royal human remains as a public display of political regime change.
Guitar legend Dickey Betts, who co-founded the Allman Brothers Band and wrote their biggest hit, 'Ramblin' Man,' has died. He was 80.
For the most part, Taylor Swift has kept a lot of details about the album close to the chest, but as cryptic as she’s been while rolling out her 11th studio album, there are still some things we can glean about 'The Tortured Poets Department' from Swift herself.
Nicki Minaj sent a message to her fans just after 11 p.m. explaining why she was not on stage at the Bell Centre for a show that was scheduled to start at 8:30 p.m. It seems plane travel issues were to blame for the tardiness.
Google has fired 28 employees in the aftermath of protests over technology that the internet company is supplying the Israeli government amid the Gaza war, further escalating tensions surrounding a hot-button deal.
Several Tim Horton’s customers are feeling great disappointment after being told by the company that an email stating they won a boat worth nearly $60,000 was sent in error.
Solving a longstanding construction worker shortage will be key to boosting housing supply, experts say, as Canada's national housing agency continues to forecast housing start levels that fall short of growing demand.
Sophie Kinsella, the best-selling author behind the 'Shopaholic' book series, has revealed that she is receiving treatment for brain cancer.
Ten beagles rescued from animal testing in the United States arrived in Alberta on Wednesday, thanks to a Canadian charity.
Molly Knight, a grade four student in Nova Scotia, noticed her school library did not have many books on female athletes, so she started her own book drive in hopes of changing that.
The NHL Board of Governors voted unanimously Thursday to clear the way for the Coyotes' move to Utah next season.
A male columnist has apologized for a cringeworthy moment during former University of Iowa superstar and college basketball’s highest scorer Caitlin Clark’s first news conference as an Indiana Fever player.
The NFL draft will be offensive. We’re not talking about hurt feelings. This draft has the potential to set a record for most offensive players selected in the first round.
Tesla will ask shareholders to reinstate a US$55 billion compensation package for CEO Elon Musk that was rejected by a judge in Delaware this year and to move the electric car maker's corporate home from Delaware to Texas.
Tesla has hit a series of roadblocks, including increased competition and declining sales. The company announced Monday it is slashing 10 per cent of its global workforce.
A driver from London will have to find alternative transportation after an OPP officer clocked them travelling nearly 200 km/h on Highway 401 over the weekend.
Kevin the cat has been reunited with his family after enduring a harrowing three-day ordeal while lost at Toronto Pearson International Airport earlier this week.
Molly Knight, a grade four student in Nova Scotia, noticed her school library did not have many books on female athletes, so she started her own book drive in hopes of changing that.
Almost 7,000 bars of pure gold were stolen from Pearson International Airport exactly one year ago during an elaborate heist, but so far only a tiny fraction of that stolen loot has been found.
When Les Robertson was walking home from the gym in North Vancouver's Lower Lonsdale neighbourhood three weeks ago, he did a double take. Standing near a burrow it had dug in a vacant lot near East 1st Street and St. Georges Avenue was a yellow-bellied marmot.
A moulting seal who was relocated after drawing daily crowds of onlookers in Greater Victoria has made a surprise return, after what officials described as an 'astonishing' six-day journey.
Just steps from Parliament Hill is a barber shop that for the last 100 years has catered to everyone from prime ministers to tourists.
A high score on a Foo Fighters pinball machine has Edmonton player Dave Formenti on a high.
A compound used to treat sour gas that's been linked to fertility issues in cattle has been found throughout groundwater in the Prairies, according to a new study.
While many people choose to keep their medical appointments private, four longtime friends decided to undergo vasectomies as a group in B.C.'s Lower Mainland.
Police have issued a public warning about a high-risk sex offender and convicted murderer who is moving into Vancouver.
B.C.'s highest court has dismissed an appeal by an RCMP officer who was found guilty of sex crimes involving teen girls, upholding his conviction.
Short-term rental platforms that violate B.C.'s pending regulations can face administrative penalties of up to $10,000 per day, officials announced Thursday.
A group of suspects that allegedly defrauded seniors across Ontario and other parts of Canada using a so-called emergency grandparent scam appear to have ties to 'Italian traditional organized crime,' according to an investigator involved in the OPP-led probe.
Kevin the cat has been reunited with his family after enduring a harrowing three-day ordeal while lost at Toronto Pearson International Airport earlier this week.
Gas prices jumped an average of 14 cents per litre overnight in the GTA, climbing to levels not seen in nearly two years as the switch from winter fuel to a more expensive summer blend pushes up the price at the pumps.
Calgary police say Winston Campbell, 45, has been charged in the death of a two-year-old girl in 2022.
On April 14, 2023, CPKC drove a ceremonial final spike completing North America's only transnational rail network. Now, the railway company is celebrating that anniversary with a steam tour.
The Calgary Surge announced Thursday that Tyrell Vernon will be the next head coach of the Canadian Elite Basketball League (CEBL) club.
The driver killed in a head-on crash on Hwy. 417 in Ottawa's east end was driving eastbound in the westbound lanes when the vehicle collided with a second vehicle, according to Ontario Provincial Police.
The suspect accused of murdering six people at a home in Barrhaven made another brief court appearance Thursday afternoon.
Though Ottawa is dealing with a rainy day Thursday, electric scooters are making a comeback.
The English Montreal School Board (EMSB) is celebrating what it calls a 'significant win' in court after a judge stayed parts of Quebec's language laws that apply to English school boards across the province.
American millionaire Jonathan Lehrer, one of two men charged in the killings of a Canadian couple in Dominica, has been denied bail.
Motorists are facing higher prices in many parts of Quebec as gas stations switch from winter to summer gasoline.
More drivers ran red lights in the first quarter of 2024 than in the same period of 2023, city statistics show.
Alberta is introducing new legislation aimed at preventing spikes in electricity prices.
Lloydminster residents are on the lookout for two peacocks named "Big Blue" and "No Toes."
Nova Scotia Premier Tim Houston says an agreement in principle has been reached on a new contract for public school teachers.
The case of the teen charged in the death of Tyson MacDonald in southeastern Prince Edward Island has once again been adjourned.
Nova Scotia's opposition parties are calling for the justice minister to resign after he said domestic violence is not an "epidemic."
The Winnipeg Police Service (WPS) has made an arrest in a large-scale theft of Apple electronics, valued at nearly $2 million CAD.
The Mobile Overdose Prevention Site operated by Sunshine House has been in operation since late 2022, and now a report is being released sharing the results of its first year.
A long-gestating housing project in the city’s Charleswood neighbourhood cleared a hurdle at a city committee Wednesday.
Saskatchewan Teachers' Federation (STF) President Samantha Becotte says two days of "difficult" negotiations has led to a "final offer" with slight improvements to salary and the inclusion of a line in the collective agreement – promising to address classroom complexity issues.
Closing arguments were heard Thursday morning in the case of Michael Gordon Jackson, the Saskatchewan man accused of abducting his daughter in 2021 to keep her from getting a COVID-19 vaccine.
A letter signed by 49 emergency room nurses in Saskatoon is calling on the provincial government to reduce money spent on out of province travel nurses and further support homegrown health-care staff.
Gas prices across Ontario have spiked to levels not seen in nearly two years as the switch from winter fuel to a more expensive summer blend pushes the price at the pumps.
Concerned citizens came together, donned their best funeral blacks, and mourned 'the death of affordable housing' on Thursday.
The goal is to create a safe salon experience for all.
Saskatchewan Teachers' Federation (STF) President Samantha Becotte says two days of "difficult" negotiations has led to a "final offer" with slight improvements to salary and the inclusion of a line in the collective agreement – promising to address classroom complexity issues.
A Saskatchewan village and a contractor it hired are facing significant fines after conservation officers discovered they dumped demolition waste at an illegal landfill.
Closing arguments were heard Thursday morning in the case of Michael Gordon Jackson, the Saskatchewan man accused of abducting his daughter in 2021 to keep her from getting a COVID-19 vaccine.
A private career college in North Bay is under intense scrutiny from students for taking tuition but not offering courses, and from former teachers who say they haven't been paid.
The Crown rested its case Thursday in the trial of Liam Stinson, who is charged with three counts of first-degree murder in connection with an arson in 2021 in Sudbury.
WARNING: Please be aware that some details of this story are upsetting. An animal cruelty investigation is underway in northern Ontario after a box of dead puppies was found at a landfill site, police say.
The provincial government is advising there is recourse for those who believe they've been wrongfully billed for healthcare services.
Members of London Acorn chanted slogans and called for urgent action from all levels of government to prevent the loss of affordable housing units.
'I’ll be out here recording, for sure': An Amazon Prime video production comes to Blackfriars Bridge.
One person suffered life-threatening injuries after a collision with a commercial vehicle on Highway 12 at Forest Avenue in Orillia early Thursday afternoon.
Several men accused of trafficking women at an Innisfil residence before being arrested by South Simcoe police late last year appeared in court on Thursday.
A Barrie police officer charged with discreditable conduct following an OPP investigation made a court appearance via teleconference on Thursday morning.
The Windsor-Essex County Health Unit is investigating a local case of meningitis in a youth in the community.
Two parents and a personal support worker in Windsor have been charged in connection to the death of a 29-year-old woman. On April 19, 2022, police were called to a home in the 2600 block of Meadowbrook Lane near Lauzon Parkway for an 'unresponsive female.'
The Essex-Windsor EMS is turning to smartphone tech to map lifesaving Automatic External Defibrillators (AED) in the region as new legislation is set to make mapping mandatory.
Short-term rental platforms that violate B.C.'s pending regulations can face administrative penalties of up to $10,000 per day, officials announced Thursday.
Two earthquakes were recorded west of Vancouver Island Wednesday, about 190 kilometres away from Port Alice.
British Columbia's police oversight agency says a Kelowna RCMP officer "quite likely crossed the criminal negligence threshold" when his attempt to conduct a wellness check on a man who was later found dead was thwarted because the officer couldn't find the buzzer number for the man's apartment.
A banana ball python that was stolen from a Kelowna pet store on Saturday has been returned unharmed, Mounties said.
Nurses held a rally Wednesday at a hospital in the B.C. Interior that closed its emergency department more than a dozen times last year due to insufficient staff.
British Columbia is planning to add 240 new units to its complex-care housing program, providing homes for people with mental-health and addictions challenges that overlap with other serious conditions.
Three men who helped lead and co-ordinate the 2022 border blockade at Coutts, Alta., have been found guilty of public mischief.
Lethbridge police have arrested a Vermilion, Alta., man in connection with a 'grandparent scam' that took aim at a local senior.
An Alberta woman was killed in a multi-vehicle crash on a highway north of Coaldale, Alta., on Wednesday morning.
A 65-year-old northern Ontario woman says her winning lottery scratch ticket is the best present she has ever received.
A northern Ont. city councillor says she fears many women will go without the proper health care after town loses access to mobile cancer screening.
For the next several months, the City of Sault Ste. Marie will be cracking down on people who improperly use accessible parking spaces.
A Celebrity Apex cruise to the Caribbean this month turned into a rocking Newfoundland kitchen party when hundreds of people from Canada's easternmost province happened to be booked on the same ship.
A pricing agreement has been reached between crab fishers and seafood processors that will allow for Newfoundland and Labrador's annual crab fishery to get started.
Longliners across Newfoundland and Labrador are tied up once again, as a new protest by the province's fish harvesters threatens to derail the crab fishery for a second straight year.
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