Air Canada says to expect further travel disruptions following Thursday's IT issues
Air Canada says travellers should be prepared for further flight disruptions as it works to return service to normal following a technical malfunction Thursday.
In its daily travel outlook, the carrier said that while its IT system is now stable, flights may be affected at nine of Canada's busiest airports, including Toronto's Pearson, Montreal, Vancouver and Calgary.
Thursday's outage led to more than 500 flights -- over three quarters of its trips -- to be delayed or cancelled on the day, creating what the airline says are "rollover effects" that may lead to further delays Friday.
"Air Canada has stabilized its communicator system and it is functioning normally. However, due to the effects of Thursday's IT issues on our schedule, some flights may be delayed this morning as we reposition aircraft and crew," it said in an emailed statement.
"Customers are advised to check the status of their flight before going to the airport. Our flexible travel policy remains in effect for customers to change their travel plans at no charge."
The source of the disruption was in the system used by the airline to communicate with aircraft and monitor their performance, which Air Canada has been in the process of upgrading.
On May 25, it grounded its planes for about an hour when the system experienced a separate issue, causing delays for nearly half of Air Canada's flights that day.
A total of 89 Air Canada flights, or 17 per cent of the airline's scheduled load, had been delayed Friday as of around 11:30 a.m. EDT, along with 32 cancellations, according to tracking service FlightAware.com.
An additional 40 flights with Air Canada Rouge saw delays, plus 19 cancellations.
This report by The Canadian Press was first published June 2, 2023.
CTVNews.ca Top Stories
Labour minister unveils steps to end Canada Post strike
Canada Post workers began their strike four weeks ago, halting mail and package deliveries across the country. Labour Minister Steven MacKinnon said he hopes work will resume as early as next week.
'Little girl deserves justice': Gallery erupts in anger as charges stayed against driver who killed child
In a tense courtroom, a judge stayed the charge against a Saskatoon woman who hit and killed a nine-year-old girl.
Skier who went missing at Sun Peaks Resort found dead
In a tragic turn of events, the 68-year-old man who went missing while skiing at Sun Peaks Resort earlier this week has been found dead, the RCMP confirmed Friday.
Canada's homicide rate down in most provinces, with 2 exceptions
The homicide rate is declining in Canada, and the country's three largest cities all saw double-digit percentage decreases in homicides per capita, according to data released this week.
Dreaming of a white Christmas? Here are the Canadian cities where snow has been a sure thing
With fewer than two weeks remaining until Christmas Day, weather forecasts and snowfall projections are starting to take shape but have yet to be finalized for cities across Canada.
'They believe in diplomacy, good luck': Doug Ford doubles down on energy threat as some premiers distance themselves
Doug Ford is standing behind his threat to stop providing the U.S. with electricity in response to president-elect Donald Trump's promised tariffs, even as several other premiers publicly distance themselves from the stance.
'He was done with shopping': Video shows dog laying on horn in B.C. mall parking lot
Malls can be hectic around the holidays, and sometimes you just can't wait to get home – whether you're on two legs or four.
Trump wants to turn the clock on daylight saving time
U.S. president-elect Donald Trump wants to turn the lights out on daylight saving time.
Mysterious googly eyes go viral after appearing on public art in Oregon
Googly eyes have been appearing on sculptures around the central Oregon city of Bend, delighting many residents and sparking a viral sensation covered widely by news outlets and featured on a popular late-night talk show.
Local Spotlight
'He was done with shopping': Video shows dog laying on horn in B.C. mall parking lot
Malls can be hectic around the holidays, and sometimes you just can't wait to get home – whether you're on two legs or four.
140-pound dog strolls solo into Giant Tiger store in Stratford, Ont.
A furry, four-legged shopper was spotted in the aisles of a Giant Tiger store in Stratford, Ont. on Sunday morning.
North Pole post: N.S. firefighters collect letters to Santa, return them by hand during postal strike
Fire departments across Nova Scotia are doing their part to ensure children’s letters to Santa make their way to the North Pole while Canada Post workers are on strike.
'Creatively incredible': Regina raised talent featured in 'Wicked' film
A professional dancer from Saskatchewan was featured in the movie adaptation of Wicked, which has seen significant success at the box office.
Montreal man retiring early after winning half of the $80 million Lotto-Max jackpot
Factor worker Jean Lamontagne, 63, will retire earlier than planned after he won $40 million on Dec. 3 in the Lotto-Max draw.
Man, 99, still at work 7 decades after opening eastern Ontario Christmas tree farm
This weekend is one of the busiest of the year for Christmas tree farms all over the region as the holidays approach and people start looking for a fresh smell of pine in their homes.
Saskatoon honours Bella Brave with birthday celebration
It has been five months since Bella Thompson, widely known as Bella Brave to her millions of TikTok followers, passed away after a long battle with Hirschsprung’s disease and an auto-immune disorder.
Major Manitoba fossil milestones highlight the potential for future discoveries in the province
A trio of fossil finds through the years helped put Manitoba on the mosasaur map, and the milestone of those finds have all been marked in 2024.
The 61st annual Christmas Daddies Telethon raises more than $559,000 for children in need
The 61st annual Christmas Daddies Telethon continued its proud Maritime tradition, raising more than $559,000 for children in need on Saturday.