The company behind a popular e-commerce service has been asked to co-operate with an Elections Canada investigation into misleading "robocalls" used in the last federal vote.

PayPal Canada, an online money payment and transfer service, has been asked to hand over documents apparently of interest in the ongoing automated calls probe.

Company spokesperson Martha Cass confirmed Tuesday that the business has been served a production order, or a court order to turn over information.

"PayPal is working to support this investigation, but also adheres to a strict privacy policy to protect the confidential information of our users," Cass said in a statement emailed to CTVNews.ca.

Citing a privacy policy, Cass declined to provide further details about the order.

Elections Canada confirmed last week that it's looking into more than 31,000 contacts from voters across the country related to automated calls during the last federal election. The deluge of reports came after political parties urged the public to come forward with any information about the so-called robocalls.

The probe began in Guelph, Ont. where voters reported receiving voice-automated calls ordering them to go to incorrect or non-existent polling stations.

As the scandal unfolded, the public learned that a "burner" telephone linked to those calls had also been used to place calls to Racknine Inc., an Edmonton-based automatic dialing service that's been used by the Conservative Party in the past.

Court documents confirm that Racknine is not under investigation by Elections Canada.

The agency is, however, on the hunt for "Pierre Poutine" of "Separatist Street" in Joliette, Que. Court documents show that whoever registered the cellphone linked to the Guelph calls used that pseudonym.

An Elections Canada spokesperson said they could not confirm the PayPal investigation to CTVNews.ca when contacted late Tuesday morning.