The minister responsible for the Phoenix pay system has issued an apology to public servants over the ongoing pay problems that are still plaguing over half of Canada's federal public service, and revealed the actual backlog of cases is 520,000.
It is time for the federal government to ditch the problem-plagued Phoenix pay system and build a new system that works, using public servants, says the head of one of Canada's largest public service unions.
The federal government's underestimation of the complexity of overhauling the public servants pay system led to the failure of the Phoenix rollout, according to the findings of an independent consulting group's report.
Tens of thousands of other current and former civil servants, found out last week that their problems with the Phoenix pay system are far from over as the department that oversees the system grapples with an acute staff shortage.
Problems with the federal government's public service pay system got worse over the last month as pay system employees struggled to process changes to civil service contracts, the department responsible for the pay system revealed Monday.
The federal government is pouring more money into the bug-addled Phoenix payroll system in hopes of getting closer to solving the ongoing boondoggle -- and it's blaming the previous Conservative government for the extra cost.