Hacker attack targets 2,000 Canadian Sony users
CTV.ca News Staff
Published Wednesday, May 25, 2011 10:15PM EDT
Personal data, including email addresses and encrypted passwords, were compromised for more than 2,000 Canadian Sony Ericsson customers after a security breach to one of its websites.
The company said in statement released Wednesday that the website has been disabled and is not connected to the Sony Ericsson servers.
However, customers like David Campbell are concerned with the lack of notice by the company. The attack happened Tuesday.
Campbell, who works at the Stratford Shakespeare Festival in Southwestern Ontario, told The Canadian Press he doesn't appreciate being left in the dark by Sony.
"I guess (the data breach) is disappointing but in this modern day you'd probably be a little foolish to think that anything's safe," Campbell said.
"If you're using a computer you've got to be aware that your information is vulnerable. I think more disappointing would be that Sony didn't bother to contact any of their customers to let them know this had happened."
Sony did not respond to questions from CTV.ca about why customers were not notified Tuesday.
CTV News contacted a number of customers whose names were posted online who were completely in the dark about the security compromise.
Before the election, Ottawa had been mulling legislation to force companies to disclose data theft.
The online attack is the latest black eye for the Japanese tech company, which just posted its worst quarter in 11 years.
Last month, hackers compromised more than 100 million accounts of PlayStation Network and Qriocity users.
The April 20 breach saw names, birth dates, email addresses and log-in information accessed by hackers, along with the possibility that encrypted credit card data from 10 million accounts was also stolen.
Andy Walker, the general manager of Butterscotch.com, a Toronto-based tech education site, said it's unfortunately common for major brands to suffer security breaches.
"It's like giving info to a bank and walking to the back and noticing all the doors are opened," he said.
Walker said people can protect themselves from identity theft and other breaches of security by creating alternate email addresses, regularly checking their credit, and holding credit card companies responsible for alerting for any possible fraud.
"This is not a trend that's diminishing, it's a trend that's increasing," he said, adding companies that don't handle people's private information responsibly will suffer.
It took a month to restore the network that helps link gamers around the world in live play.
With files from The Canadian Press