An Ottawa bus driver caught on video helping commuters after the city's first major winter storm says he’s “humbled and honoured” by all the attention he’s getting. 

In the viral video captured by an Ottawa resident, a coatless Carlo Difelice is seen disembarking from his bus and offering a hand to every commuter boarding the vehicle. 

Difelice, who has been driving city buses for six years, told CTV Ottawa Wednesday that he was just doing the right thing. During the snowstorm, he said he witnessed “everybody pitching in” to shovel sidewalks and push cars out of snowbanks.

“So for me, I just did a job,” he said. “I’m just doing my job.”

Adriesca Julot, who shot the bus stop video, said she was touched by Difelice’s actions.

"It was something that I don't see every day," Julot told in a telephone interview from Ottawa on Wednesday. "It was very heartwarming."


Faith restored in humanity. This bus driver in Ottawa gets out his bus to help his passengers on board. ���������������� it was an incredible thing to witness. We need more individuals like this gentleman in this world.��#BeGreat #Ottawarians #Humanity #FinestFind this man! Let him know he has done great! #Like #Share

Posted by Adriesca Julot on Tuesday, December 29, 2015

As of Wednesday afternoon, the video has been viewed more than 400,000 times and shared more than 11,000 times.

OC Transpo has since announced that Difelice will receive an official commendation.


Julot said commuters were already facing long delays on Tuesday after the first winter storm of the season dropped more than 20 centimetres of snow on the city.

When she first noticed the driver come off the bus, she thought he would help an elderly woman who was first in line to board. But she was surprised when he helped each passenger waiting at the Rideau Street stop.

Julot said she wishes she had started filming the video sooner, but admits she was taken aback by the driver's kindness.

"I was so stuck in the moment," she said.

The 18-year-old said she's astonishedby the feedback she's received from the video, but notes, "all the credit" should go to the driver.

"He's an inspiration," she said.