Bank of Montreal customers briefly denied access to accounts
Published Friday, November 2, 2012 1:18PM EDT
Last Updated Friday, November 2, 2012 6:17PM EDT
TORONTO -- A widespread problem at Bank of Montreal's (TSX:BMO) automated systems Friday briefly left customers unable to withdraw money from bank machines or access online banking.
The big Canadian bank said an outage began around 10:30 a.m. ET and customers were able to regain access to automatic teller machines and at points of sale just before 1 p.m.
However, a problem with online services persisted into the evening.
"We are currently experiencing technical difficulties with online banking. We are aware of this issue and we are working to resolve it as soon as possible," the bank's website said as of 6 p.m.
Earlier in the day several customers from Vancouver to Toronto to Quebec tweeted that they were unable to make purchases using their debit and credit cards.
A representative of BMO's media relations department would not immediately comment.